Office Admin

D & S Dental Laboratory Inc•Waunakee, WI

2d•$18 - $22•Onsite

About The Position

We are seeking a dependable, organized, and customer-focused Office Administrator to support daily operations and help deliver exceptional service to our partner dental offices. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in keeping processes organized and efficient.

Requirements

Strong organizational and multitasking skills
Excellent verbal and written communication skills
Proficiency with computers and standard office software
Reliable attendance and strong attention to detail

Nice To Haves

Administrative, customer service, or office support experience
Dental, healthcare, or laboratory experience
Experience working with scheduling or case management software

Responsibilities

Process dental cases from receipt through completion, including unboxing, disinfecting, pan-up, scheduling, tracking, shipping, receiving, and billing.
Maintain accurate case records and updates within our laboratory management software.
Monitor case status and help ensure deadlines are met.
Assist with general office organization and administrative tasks.
Serve as the first point of contact for visitors, clients, and vendors.
Answer incoming phone calls, emails, and faxes professionally and promptly.
Assist dentists and their office teams with questions, case updates, and service requests.
Build and maintain positive relationships through exceptional customer support.
Communicate effectively with team members across multiple D&S locations.
Support various departments as needed to ensure smooth daily operations.
Contribute to a positive, professional, and team-oriented work environment.