Business Office Director

Cogir Management, USA•Newberg, OR

12h•$45,000 - $55,000

About The Position

The Business Office Director manages the community’s business office and coordinates and oversees its human resources, payroll, billing, and operational processes. This person is the primary contact for residents, families, and staff regarding resident billing and human resources questions. The role also directs front desk staff and works with the Executive Director to help keep the community within budget.

Requirements

High school diploma.
At least 3–5 years of experience in business office management, finance, human resources, or accounting.
Knowledge of computer systems and CRM software, and proficiency in Microsoft Office Suite.
Working knowledge of federal and state employment laws.
Working knowledge of general accounting, billing, collections, and expense management.
Strong written and verbal communication skills and a passion for serving seniors.
High degree of accuracy, effective time management, and ability to work independently.
Professional ethics and high integrity.
Ability to work evenings and/or weekends when needed as part of the manager-on-duty rotation.

Nice To Haves

Associate degree or higher.
Previous experience in independent living, assisted living, memory care, or senior living.

Responsibilities

Produce and manage accounts receivable and assist with month-end closing procedures.
Manage resident contracts, including execution and renewals.
Coordinate new resident orientation and move-ins.
Manage resident and employee files and ensure regulatory guidelines, forms, and documentation are maintained.
Conduct new-hire orientation for staff.
Act as the community’s human resources contact.
Produce and manage payroll for the community.
Work with the Executive Director to ensure the community is within budget.
Recruit, train, supervise, and develop front desk staff.