Business Office Coordinator

Asbury Communities • Solomons, MD

13h

About The Position

The Healthcare Billing Office Coordinator manages resident billing, accounts receivable, and financial recordkeeping across all levels of care. The position ensures accurate census reporting, timely billing, and compliance with organizational procedures, while supporting residents, families, and internal teams with financial inquiries and processes. The role is based in the Asbury Solomons Community Billing Office in Solomons, Maryland, on the campus of a continuing care retirement community.

Requirements

• 1–3 years of healthcare accounting experience with a computerized accounting system preferred.
• Exposure to Medicare, Medicaid, and third-party payers preferred.
• High level of personal accountability, attention to detail, organization, and communication skills.
• Excellent customer service skills.
• Above-average knowledge of Microsoft Office, including Word, Excel, Teams, and Outlook.
• High school diploma, GED, or equivalent preferred.

Nice To Haves

• Experience with a computerized accounting system.
• Exposure to Medicare, Medicaid, and third-party payers.
• Previous long-term care billing experience.

Responsibilities

• Respond to billing inquiries from residents and resident representatives and maintain accurate Accounts Receivable files.
• Record and reconcile the daily census and attend daily stand-up meetings to ensure census and billing information is accurate.
• Review and post ancillary charges from multiple sources.
• Monitor A/R aging weekly, process refunds, and refer accounts for collections when appropriate based on review and policy.
• Review and process Consolidated Billing requests.
• Maintain Resident Trust Account operations, including deposits, withdrawals, reconciliations, and audits, in accordance with policy.
• Verify insurance coverage for resident admissions and outpatient therapy services.
• Review monthly billing for accuracy in accordance with month-end close procedures, user guides, and billing schedules.
• Prepare, process, and mail monthly private pay statements.
• Prepare and process daily deposits, including resident payments, insurance payments, and non-A/R payments.
• Collaborate with other departments to obtain information as necessary.
• Upload payables into AP software and forward them to appropriate parties for approval.

Benefits

• Daily access to earned wages through Daily Pay.
• Supportive, compassionate team environment.
• Safe resident-to-nurse ratios and approachable, engaged leadership.
• Free fitness center and pool access.
• Confidential Employee Assistance Program with 24/7 support.
• Scholarship and education discount opportunities in all fields of study.
• Depending upon position status: medical, dental, and vision coverage; 401(k) with match; PTO; and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED