Business Office Billing/Clerical Support II

Sante HealthFresno, CA
Onsite

About The Position

Sante Health System is seeking to hire a detail-oriented and motivated full-time Billing/Clerical Support Clerk II to perform a variety of billing and clerical support functions for the operation of our Business Office. Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community. Sante is one of the largest health care claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management. Sante is celebrating over 30 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals.

Requirements

  • High school diploma or GED certificate required
  • Prefer one-year clerical experience
  • Professional telephone etiquette
  • Computer knowledge of Microsoft Excel
  • Medical Manager computer knowledge desirable but not necessary
  • Knowledge of general office procedures
  • Skills in operating a computer, scanning/photocopier, multi-line telephone, calculator, and fax machine
  • Ability to speak clearly and concisely
  • Ability to sort and file correctly by alphabetical or numeric order

Responsibilities

  • Maintain and update Excel tracking spreadsheets used for billing and operational reporting.
  • Review, reconcile, and balance daily bank logs and deposits.
  • Post end‑of‑day (EOD) and over‑the‑counter (OTC) site batches in NGen.
  • Internal/External communication with AR/Clients as needed for posting discrepancies.
  • Post and balance the Sante CAP check monthly.
  • Update and maintain the Charge Lag Report.
  • Manage incoming and outgoing courier bags, ensuring timely distribution and return.
  • Perform charge entry, coding reconciliation, and billing as required by assigned client(s).
  • Update patient demographics and verify eligibility as needed.
  • Maintain strict confidentiality
  • In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

Benefits

  • medical, dental, vision, and life insurance
  • 401k retirement plan
  • paid time off
  • opportunities for advancement
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