Clerical Support

Mahube-Otwa•Detroit Lakes, MN

5h•Hybrid

About The Position

MAHUBE-OTWA is actively recruiting a CLERICAL SUPPORT staff for our Senior programs. Seeking a customer service-oriented individual with independent initiative and strong interpersonal skills to assist with our strategic priority of connecting people to available services and benefits by providing administrative and clerical support for Senior programs. Specifically, assisting with recruitment of homemakers and chore contractor, reviewing invoices and timesheets for accuracy, and assisting with billing in a collaborative environment. Provides backup for overall agency clerical support for agency programs and services as necessary.

Requirements

High school diploma required plus technical or vocational degree/certificate in related field and 2 (two) to 3 (three) years of related experience, or equivalent combination of education or experience.
Ability to rapidly learn new tasks, follow instructions, and ensure adherence to regulations, agency policies, and procedures as well as other applicable rules.
Experience and or understanding of Waiver services, health insurance billing, or Medicaid.
Strong independent initiative and ability to work effectively and efficiently with limited supervision.
Outstanding computer skills including working with Microsoft Office Suite, email, Internet, data entry, computer files and databases.
Ability to train others on data systems.
Analyzes data effectively, compiles and maintains accurate records and files, and develops and prepares reports.
Effective and professional oral and written communication skills as well as the ability to express/exchange ideas and instructions to applicants, employees, clients, and the public.
Utilizes proper grammar, spelling and punctuation and can effectively edit written letters and reports.
Must work well with others and have outstanding interpersonal skills: must display patience, understanding, and helpfulness.
Ability to work and communicates effectively with people of all backgrounds.
Ability to handle multiple projects in a timely manner while adhering to deadlines.
Detail oriented with excellent organizational and accuracy skills is essential.
Ability to apply common sense solutions in standardized situations.
Must be able to maintain privacy and strict confidentiality.
Valid driver’s license with ability to travel to locations within Agency service area.
DHS NetStudy background clearance required.

Responsibilities

Assisting with recruitment of homemakers and chore contractor
Reviewing invoices and timesheets for accuracy
Assisting with billing in a collaborative environment
Provides backup for overall agency clerical support for agency programs and services as necessary