Business Office Assistant - FT - Day

CHSGa•Cuthbert, GA

10d•$20 - $23

About The Position

The Business Office Assistant supports human resources and business office operations at a care center. Working under the guidance and oversight of the Director of Human Resources, the role processes personnel actions, supports recruiting and onboarding, maintains confidential personnel records, responds to associate questions about time records, benefits, and pay, and assists with employee relations and compliance activities. The position also helps coordinate retention efforts, reports, meetings, and other collaborative work to support the center and the broader organization.

Requirements

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field is preferred; alternatively, an associate’s degree and three years of HR-related experience, or a high school diploma or equivalent and five years of HR-related experience.
Clear and effective written and verbal communication.
Ability to maintain strict confidentiality.
Professional grooming and attire consistent with HR and SNS Guidelines for Centers.
Interpersonal skills to build rapport, manage relationships, and handle sensitive situations with empathy and professionalism.
Dependable attendance and performance of job responsibilities.
Organizational skills for managing paperwork, records, HR tasks, and deadlines.
Time-management skills to prioritize work and meet deadlines.
Adaptability to changing priorities, technologies, and business needs.
Knowledge of HRIS systems; direct hands-on experience across multiple functions such as Recruiting, Core HRIS/HCMS, and Time and Attendance is requested, preferably with Workday.
Familiarity with HR technologies and software used for recruitment, onboarding, and other HR functions.
Effective skills in Microsoft Office, particularly Excel, for data analysis and reporting.
Knowledge of applicable employment laws and regulations.
Recruitment and onboarding skills, including candidate sourcing, application and resume review, screening, and coordination with hiring managers, the Onboarding Champion Program Manager, and Recruiting.
Employee-relations skills, including addressing performance management and employee concerns professionally and referring issues to the Director of HR for guidance as needed.

Nice To Haves

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field.
Hands-on experience with Workday HRIS across multiple functions, including Recruiting, Core HRIS/HCMS, and Time and Attendance.

Responsibilities

Process new hires, status changes, and terminations within defined timeframes.
Complete I-9 processing, pre-employment background checks, drug testing, and reference checks for compliance.
Create job requisitions and source and review applications.
Verify medical licenses and certifications as needed.
Process associate absence and leave paperwork.
File workers’ compensation claims and coordinate with the Leave of Absence Coordinator when time off is needed.
Attend the morning meeting.
With guidance from the Director of HR, assist center leadership with interpreting labor regulations, HR guidelines, and employment forms.
Create, maintain, and periodically audit personnel files for legal compliance, correcting missing or incomplete items promptly.
Maintain the GCHEXs roster.
Facilitate location and HR orientation and onboarding for new associates, coordinating with Recruiting, the Onboarding Champion Program Administrator, IT, and the Hiring Manager.
Report worked time and business expenses in accordance with organizational guidelines.
Communicate as needed to facilitate prompt approvals on personnel actions.
Maintain associate files accurately and confidentially under the guidance and oversight of the Director of HR.
Answer associate inquiries about time records, benefits, and pay.
Schedule and facilitate Retention Committee Meetings and track progress on turnover and retention goals.
Assist with achieving turnover and retention goals.
Screen candidates as needed and attend local job fairs when available.
Market the center in the local community.
Review the HR Daily Checklist, including Workday reports.
Assist the Director of HR with general HR duties, including taking notes or providing support during performance coaching, associate investigations, and other HR-related meetings.
Notify the Director of HR of proposed terminations, obtain authorization to proceed, and prepare termination documents in advance.
Attend termination meetings for non-supervisory workers as a witness and countersign documents as needed.
Collect company property, such as badges, building keys, laptops, and tablets; track and return items to the appropriate parties and maintain a record.
Run and issue Workday Learning reports.
Promote the System’s image and reputation through servant leadership and direct, open communication.
Contribute to committees, workgroups, project management, and other collaborative efforts.
Perform other duties as necessary to ensure the success of the System.
Arrange backup coverage in advance for PTO or other absences, with Director of HR approval.
Ensure the Director of HR attends terminations of supervisory personnel in person or via Zoom.