Business Office Assistant - FT - Day

CHSGa•Cuthbert, GA

About The Position

The Business Office Assistant supports human resources and business office functions at a center. Working under the guidance and oversight of the Director of Human Resources, the role handles personnel records and HR processes, assists with recruiting and onboarding, responds to associate questions, and supports retention efforts. The assistant also helps center leadership interpret labor regulations, HR guidelines, and employment forms; maintains confidentiality and compliance; and contributes to committees and other organizational projects. This is a full-time day position with a starting pay range of $19.51 to $23.41 per hour and weekly pay. The role includes participation in morning meetings and may support HR meetings, investigations, and termination processes. The Director of Human Resources attends terminations of supervisory personnel, in person or via Zoom.

Requirements

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field preferred; alternatively, an associate degree and three years of HR-related experience, or a high school diploma or equivalent and five years of HR-related experience.
Clear and effective written and verbal communication skills.
Ability to maintain strict confidentiality.
Professional presentation and adherence to HR and SNS Guidelines for Centers.
Interpersonal skills, including building rapport, managing relationships, and handling sensitive situations with empathy and professionalism.
Dependable attendance and performance; arrange backup coverage for PTO or other absences in advance, subject to Director of HR approval.
Organizational skills to manage paperwork, records, HR tasks, and deadlines.
Time-management skills and ability to prioritize tasks and meet deadlines.
Adaptability to changing priorities, new technologies, and evolving business needs.
HRIS proficiency, preferably Workday, with hands-on experience across multiple functions such as recruiting, core HRIS/HCMS, and time and attendance.
Familiarity with HR technologies and software used for recruitment, onboarding, and other HR functions.
Microsoft Office proficiency, particularly Excel for data analysis and reporting.
Knowledge of relevant employment laws and regulations.
Recruiting and onboarding skills, including candidate sourcing, application and resume review, screening, and coordination with hiring managers and recruiting and onboarding partners.
Employee-relations skills, including addressing performance management and employee concerns professionally and escalating issues to the Director of Human Resources for guidance as needed.

Nice To Haves

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field.
Workday experience across recruiting, core HRIS/HCMS, and time and attendance functions.

Responsibilities

Process new hires, status changes, and terminations within defined timeframes.
Complete I-9 processing, pre-employment background checks, drug testing, and reference checks for compliance.
Create job requisitions and source and review applications.
Verify medical licenses and certifications as needed.
Process associate absence and leave paperwork.
File workers’ compensation claims and coordinate with the Leave of Absence Coordinator when time off is needed.
Attend morning meetings.
Assist center leadership, with guidance from the Director of Human Resources, in interpreting labor regulations, HR guidelines, and employment forms.
Create and maintain personnel files in compliance with applicable legal requirements; conduct periodic audits and promptly correct missing or incomplete items.
Maintain the GCHEXs roster.
Facilitate general and HR orientation and onboarding for new associates, coordinating with Recruiting, the Onboarding Champion Program Administrator, IT, and the Hiring Manager.
Report worked time and business expenses according to organizational guidelines.
Communicate as needed to facilitate prompt approvals of personnel actions.
Maintain associate files accurately and confidentially under the Director of Human Resources’ guidance and oversight.
Answer associate inquiries about time records, benefits, and pay.
Schedule and facilitate Retention Committee meetings and track progress toward turnover and retention goals.
Assist in achieving turnover and retention goals.
Screen candidates as needed and attend local job fairs when available.
Market the center in the local community.
Review the HR Daily Checklist, including Workday reports.
Support the Director of Human Resources with general HR duties, including taking notes or providing support during performance coaching, associate investigations, and other HR-related meetings.
Notify the Director of Human Resources of proposed terminations, obtain authorization to proceed, and prepare termination documents in advance.
Attend termination meetings for non-supervisory workers as a witness and countersign documents as needed.
Collect company property, such as badges, building keys, laptops, or tablets; track and return property to the appropriate parties and maintain records of items.
Run and issue Workday Learning reports.
Promote the System’s image and reputation through servant leadership and direct, open communication.
Contribute to committees, workgroups, project management, and other collaborative efforts.
Perform other duties as necessary to support the success of the System.