Business Office Asst

Optalis•Saint Clair Shores, MI

About The Position

The Business Office Assistant provides administrative and accounting support for a facility and reports to the administrator. The role maintains communication with patients, family members, payment representatives, facility staff, vendors, and government agencies. It is responsible for accurate daily census and payor records, cash receipt posting, resident trust account records, accounts payable workflows, monthly closing procedures, billing support, and accounts receivable collections. The position also participates in relevant training and facility meetings, learns emergency and disaster procedures, and performs other assigned duties, including clerical work. The employee is expected to respect residents’ rights, dignity, and individuality and to demonstrate honesty and integrity in handling resident and facility property. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.

Responsibilities

  • Report to the administrator.
  • Communicate with patients, family members, and others responsible for payment for patient care services.
  • Respect each resident’s rights, dignity, and individuality in all interactions.
  • Demonstrate honesty and integrity in the care and use of resident and facility property.
  • Interact with facility staff, administration, vendors, and government agencies.
  • Verify the daily resident census and payor types in an Excel spreadsheet against the manual building census, and verify the census in accounting software.
  • Post deposits in accounting software daily.
  • Maintain accurate and complete records for resident trust accounts in accordance with facility policies and procedures.
  • Maintain invoice approval and recording workflows for accounts payable and work with the Facility Controller on vendor reconciliation issues.
  • Complete monthly closing procedures, including census and cash receipts reconciliation, billing log reconciliation and completion, monitoring timely vendor invoice input, and timely completion of the month-end closing checklist.
  • Maintain accurate and complete historical records.
  • Prepare accurate information needed to bill residents and third-party payors on time.
  • Participate directly in accounts receivable collections, including pursuing delinquent accounts.
  • Participate in relevant in-service training sessions and facility meetings.
  • Develop a working knowledge of facility emergency and disaster procedures.
  • Perform other assigned duties, including necessary clerical duties.
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