Business Office Assistant - A/R Specialist - Glacier Hills

Trinity Health•Ann Arbor, MI
•Onsite

About The Position

Glacier Hills Senior Living Community is seeking a full-time Business Office Assistant to support accounting and business office operations and provide customer service to residents, families, visitors, and colleagues. The role includes front desk reception, accounts receivable tasks, collections, billing support, payment handling, purchase order processing, and general administrative support. The schedule is Monday through Thursday, 8:30 AM to 4:30 PM, on the day shift in Ann Arbor, Michigan.

Requirements

  • At least 2 years of administrative experience in a fast-paced environment.
  • Strong customer service, communication, and telephone skills.
  • Ability to work independently, prioritize tasks, and solve problems effectively.
  • Proficiency with Microsoft Office applications.
  • Professional demeanor and attention to detail.

Nice To Haves

  • Experience with collections, billing, or accounts receivable.

Responsibilities

  • Welcome visitors and provide front desk reception support.
  • Process accounts receivable data entry and cash postings.
  • Conduct collection calls and prepare collection letters.
  • Verify insurance coverage and copay information.
  • Handle cash and payments accurately.
  • Assist residents and families with billing-related questions.
  • Support purchase order processing and general business office functions.
  • Maintain office supplies and coordinate service requests for office equipment.
  • Provide administrative support to the Business Office Manager and team.

Benefits

  • Generous PTO and paid holidays.
  • DailyPay option.
  • Up to $4,000 annual tuition reimbursement.
  • Day-one medical, dental, and vision benefits.
  • Employee discounts with major national brands.
  • Career growth opportunities within the Trinity Health network.
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