Business Office Asst

Optalis Healthcare•St Clair Shores, MI

18d

About The Position

The Business Office Assistant reports to the administrator and supports facility business-office operations, including resident census verification, cash receipts, resident trust accounts, accounts payable, month-end closing, billing, and accounts receivable collections. The role involves ongoing interaction with residents, family members, facility staff and administration, vendors, and government agencies. The assistant is expected to respect residents’ rights, dignity, and individuality; act honestly and with integrity in handling resident and facility property; participate in relevant training and meetings; learn the facility’s emergency and disaster procedures; and perform other assigned duties, including clerical work. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.

Requirements

Ability to perform each key function satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to maintain accurate and complete records and follow facility policies, procedures, and reporting guidelines.
Ability to use an Excel spreadsheet and accounting software for census verification, deposits, and invoice recording.
Honesty and integrity in handling resident and facility property.
Respectful communication and interaction with residents, families, staff, administration, vendors, and government agencies.

Responsibilities

Report to the administrator.
Establish and maintain communication with patients, family members, and others responsible for payment for patient care services.
Respect each resident’s rights, dignity, and individuality in all interactions.
Demonstrate honesty and integrity in the care and use of resident and facility property.
Interact on an ongoing basis with facility staff, administration, vendors, and government agencies.
Verify the daily resident census and payor types in an Excel spreadsheet against the manual building census, and verify census in the accounting software daily.
Post deposits in the accounting software daily.
Maintain accurate and complete records for facility-held resident trust accounts in accordance with facility policies and procedures.
Maintain facility workflows for invoice approvals and recording invoices in the accounting software.
Work with the Facility Controller to resolve vendor reconciliation issues.
Complete monthly closing procedures in accordance with facility reporting guidelines, including census, cash receipts, and billing log reconciliation; billing log completion; timely vendor invoice input; and timely completion of the month-end closing checklist.
Maintain accurate and complete historical records.
Complete and generate accurate information needed to bill residents and third-party payors on time.
Participate directly in accounts receivable collections, including pursuing delinquent accounts.
Participate in relevant in-service training sessions and facility meetings.
Develop a working knowledge of the facility’s emergency and disaster procedures.
Perform other assigned duties, including clerical duties as needed.