Business Manager

CONAM Management Corporation•Palmdale, CA

6h•Onsite

About The Position

We are seeking a Business Manager (Assistant Community Manager) to support the day-to-day operations of our affordable apartment community at Maison's Village in Palmdale, CA. This role will involve both on-site accounting and leasing responsibilities, with the Business Manager also acting as the person-in-charge when the Community Manager is absent.

Requirements

1-2 years of experience in affordable apartment communities.
Experience with affordable properties, Low Income Tax Credit (LIHTC), and Section 8 is required.
A strong understanding of the day-to-day operations of a multi-family apartment community, including leasing, financial reporting, and resident services.
Demonstrated success in maintaining high occupancy rates in apartment communities.
Ability to provide exceptional customer service and effectively multitask in a fast-paced environment.
Excellent communication skills, both verbal and written, with the ability to interact with residents, vendors, and team members professionally.
Proficiency in MS Word, Excel, and Outlook.
Physically able to lift and carry items weighing up to 25 pounds.

Nice To Haves

1-2 years of supervisory experience preferred.
Experience with Yardi and/or MRI is a plus.

Responsibilities

Manage the financial operations of the apartment community, including accounts payable, accounts receivable, and processing rent payments.
Support the Community Manager with all aspects of asset management, including the implementation of budgets, financial reports, and cost control measures.
Oversee the leasing process for available apartments, from initial inquiries to move-ins, ensuring a smooth and positive experience for new residents.
Maintain and update accurate resident files, ensuring compliance with company policies and regulations.
Assist with marketing and advertising to fill vacancies in the apartment community.
Ensure that the community is operating at maximum occupancy by engaging with prospective residents, conducting apartment tours, and processing applications.
Handle resident relations by addressing concerns, providing excellent customer service, and fostering a positive living environment.
Ensure that all leased apartments are properly documented and maintain accurate move-in/move-out records.
Collaborate with the Community Manager to enforce community policies and regulations, ensuring compliance with fair housing laws and housing guidelines.
Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication.
Assist with organizing resident events and building community relationships.
Be prepared to assume the role of person-in-charge in the absence of the Community Manager, ensuring the continued smooth operation of the community.
Other duties as assigned.