Business Manager

Microsoft•Redmond, WA

2d•$116,900 - $222,600

About The Position

Copilot Marketing seeks a resourceful, results-oriented Business Manager to advance organizational effectiveness, cross-team collaboration, and an inclusive team culture. The role supports the marketing strategy, customer engagement, and growth efforts for Microsoft Copilot, Microsoft 365, Business Applications, Agents, and the broader AI portfolio. Reporting to the Chief of Staff, the Business Manager is a key member of the executive staff team, helping turn priorities into coordinated execution. The scope includes business operations, customer and partner engagements, review cadences, rhythm-of-business communications, and strategic support. The role partners across teams with sound judgment, discretion, and professionalism to keep leaders prepared and the organization focused. Success requires being self-driven and resourceful, operating effectively in a fast-paced and dynamic environment, leading through influence, and handling confidential information with integrity.

Requirements

Bachelor's degree in a relevant field and 6+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles, or equivalent experience.
3+ years of experience in marketing, marketing technology, business management, or people management.
Communications experience.
Experience managing or developing community programs.
Experience managing budgets and rhythms of business (ROBs).
Sound judgment, discretion, and professionalism when handling confidential information and engaging with internal and external professionals.

Nice To Haves

Master's degree in a relevant field and 8+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles, or equivalent experience.
Bachelor's degree in a relevant field and 12+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles, or equivalent experience.

Responsibilities

Support development and execution of the rhythm of business (ROB), using strategic plans and business insights to inform organizational structure and anticipate outcomes.
Partner with senior leaders and business partners in Finance, Procurement, Human Resources, Recruiting, and Legal to drive outcomes.
Drive business review cadence and inform processes related to privacy and compliance.
Plan, coordinate, and execute high-impact customer and partner engagements aligned with executive priorities and desired outcomes.
Engage with executive-sponsored accounts and work with account teams to identify customer meetings that can accelerate or unblock revenue and consumption opportunities.
Serve as a central contact for account teams, partner organizations, and internal resources to ensure engagements are prepared, strategic, and valuable.
Track engagement outcomes, themes, and trends to inform strategy, product feedback, and future conversations.
Develop team communications with the Chief of Staff and Executive Communications lead as needed; prepare and manage content for All Hands meetings, staff meetings, and leadership updates.
Translate strategic objectives into operational plans, cross-team workflows, and clear execution motions, driving alignment and accountability.
Manage special projects, strategic initiatives, and cross-functional workstreams with autonomy and judgment.
Build relationships across product, marketing, field, finance, and partner teams to drive alignment and impact without direct authority.
Bring teams together to solve complex problems, unblock issues, and deliver results amid ambiguity.
Model operational excellence, integrity, inclusivity, and continuous improvement; maintain clarity and alignment among stakeholders in fast-moving environments.
Use employee feedback and engagement metrics to identify organizational health improvements and drive action plans with leadership and HR.
Lead initiatives that support learning, recognition, and team cohesion.
Improve hiring and onboarding practices to provide a welcoming candidate experience and smooth integration of new hires.
Promote an AI-native mindset by enabling AI fluency, experimentation, and responsible innovation in team culture and ways of working.
Embody Microsoft's culture and values.