Business Manager C (VDH03480)

Virginia Information Technologies Agency•Roanoke, VA

1d•$101,196 - $111,780

About The Position

The Business Manager C is the top administrative position for a health district or central-office work unit, with a strategic focus on long-term issues and organizational vision. The role supports the District or Office Director on non-medical business issues and serves as the primary spokesperson for business operations to internal and external entities. The manager independently allocates funding and staffing resources, promotes programs, prepares budgets, and manages facilities, finances, and human resources based on management input, keeping the Director informed of actions taken. The position has overall responsibility for quality assurance related to strategic plans and areas of responsibility. The role manages staff and programs, ensures compliance with applicable laws and VDH policies, and oversees financial and administrative resources. It collaborates with the Health Director on strategic priorities and supports staff engagement, succession planning, and positive program outcomes. The position may require other duties and, during a gubernatorial emergency declaration or public health business need, may require adjusted hours, location, or duties, training, and emergency response participation. If designated as a mobile worker, work may include field work and teleworking from an alternate location, with periodic attendance at the assigned office for meetings or training. The role is with the Roanoke City and Alleghany Health Districts, which employ approximately 140 staff and serve a combined population of over 278,400 across rural and urban communities through nine office locations. Health-Care Personnel must provide documentation of specified immunizations or evidence of immunity, including hepatitis B, MMR, varicella, Tdap, and current seasonal influenza vaccination.

Requirements

Knowledge of principles and practices of public administration and business management, finance, procurement, contracting, human resources, and facilities management.
Knowledge of applicable federal, state, local, and agency regulations, policies, and procedures.
Strong personnel management, financial, presentation, oral communication, and written communication skills.
Skill in automation, including spreadsheets and data manipulation and analysis.
Ability to plan, develop, and direct financial and administrative operations with attention to short- and long-term strategic planning and needs.
Ability to work effectively and collaboratively with a wide range of staff and positions.
Ability to lead and manage supervised staff effectively toward positive programmatic outcomes.
Health-Care Personnel must provide documentation of immunization or evidence of immunity to hepatitis B, measles, mumps, rubella, and varicella; a one-time Tdap dose and boosters every 10 years; and the current season’s influenza vaccination.
Employment is contingent on satisfactory results of required background, registry, exclusion-list, reference, and E-Verify checks.

Nice To Haves

Significant senior-level administrative management or public health experience and information.
Experience with the Incident Command System (ICS).

Responsibilities

Conduct performance management, onboarding and offboarding, staff training, work assignment and priority setting, performance monitoring and appraisals, and timely resolution and documentation of performance issues.
Support employee growth through regular feedback, coaching, and professional development, and ensure staff training and workplace safety.
Ensure supervised programs comply with federal, state, and local laws and VDH policies and procedures, and align with public health missions and district and community needs.
Use management skills and sound decision-making to anticipate and resolve complex management problems, identify systems problems and remedies, build quality assurance into programs, and improve customer service.
Participate in the district Continuity of Operations Plan (COOP) and support the intent of Executive Order 20 (2014) and the Agency Annual SWaM Procurement Plan in vendor-sourcing decisions.
Ensure monetary and staffing resources are used for their intended purposes and in compliance with law, regulation, and policy; provide required or requested financial information and support fiscal activities.
Identify opportunities to maximize revenue and resources and improve the district’s fiscal status.
Review vacancies and turnover collaboratively to determine whether staffing patterns or position levels should change, and develop succession plans for known upcoming vacancies.
Collaborate with the Health Director before each performance cycle to identify a strategic programmatic need or activity and pursue its resolution or enhancement within that cycle.
Provide engaged leadership, collaborate on a district vision for assigned program areas, balance stakeholder needs, and participate on VDH and community teams when appropriate.
Ensure supervised program staff are engaged and support collaborative planning to understand workforce engagement and foster team-oriented environments.
Prepare budgets and manage facilities, finances, human resources, funding, and staffing resources; keep the Director informed of actions taken.
Perform other duties as assigned and, when required, assist the agency or state government during emergencies and adjust work hours, location, or duties to meet public health business needs.