P&C Business Analyst II

Brookfield Wealth Solutions, Ltd•Omaha, NE

8d•Onsite

About The Position

The Business Process & Product Analyst is a strategic partner to Product Management, supporting the business processes, tools, and digital experiences used by agents, clients, and underwriters throughout the P&C policy lifecycle. The role connects business needs to product decisions by analyzing processes, identifying opportunities, defining requirements, aligning stakeholders, and measuring outcomes. This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours. Candidates must be legally authorized to work in the United States at the time of application. This role is not eligible for employer-sponsored work authorization now or in the future.

Requirements

2+ years of experience in business analysis, product support, process improvement, insurance operations, or a related role.
Ability to analyze workflows, gather business needs, and document clear requirements.
Strong written, verbal, facilitation, and stakeholder communication skills.
Ability to organize information, identify patterns, and translate findings into actionable recommendations.
Ability to work across business and technology teams.
Legally authorized to work in the United States at the time of application; employer-sponsored work authorization is not available now or in the future.

Nice To Haves

Property & Casualty insurance or Commercial/Agribusiness experience.
Experience supporting agent, client, underwriting, policy, or servicing workflows.
Experience with digital products, analytics, process mapping, or Agile delivery environments.
Industry-related designation and/or BA certification.

Responsibilities

Analyze current-state and future-state workflows across agent, client, and underwriting experiences.
Identify friction, inefficiencies, bottlenecks, business risks, and opportunities for improvement.
Facilitate process mapping, journey mapping, root-cause analysis, and future-state design sessions.
Assess the business and operational impacts of proposed changes.
Partner with the Product Manager to maintain the opportunity pipeline and support roadmap planning.
Provide impact analysis, business context, and data-driven recommendations to support prioritization.
Help define desired business outcomes, success measures, and key performance indicators.
Support business case development and value realization tracking.
Assist Agile teams with refinements, testing, and other delivery activities as needed.
Elicit, document, and validate business requirements, business rules, user needs, and acceptance criteria.
Ensure requirements align to business objectives and clearly describe the intended outcome.
Partner with Product Owners, subject matter experts, UX, and technology teams to clarify needs and evaluate solution options.
Maintain traceability from the identified business opportunity through the delivered solution and measured result.
Serve as a liaison across Distribution, Underwriting, Operations, Client Experience, Product, Claims, Billing, Compliance, and Technology.
Facilitate workshops and working sessions that lead to clear decisions, requirements, and next steps.
Communicate business impacts, tradeoffs, dependencies, risks, and recommendations.
Maintain stakeholder alignment throughout discovery, planning, delivery, and adoption.
Gather and synthesize feedback from agents, clients, underwriters, and support partners.
Query, manage, and organize large sets of data from business systems to support reporting and decision-making.
Analyze product usage, workflow performance, support trends, and operational outcomes.
Help develop scorecards, dashboards, and leadership reporting.
Identify adoption barriers and recommend product, process, communication, or training improvements.
Assess how product and process changes will affect business users and operations.
Support rollout planning, business communications, training needs, and adoption activities.
Identify readiness risks and coordinate with the appropriate business and change partners.