Business Management Professional / Technical Qualification Program (TQP) Coordinator 04273 NWD

North Wind Group•Albuquerque, NM

16d•Onsite

About The Position

The Business Management Professional / Technical Qualification Program (TQP) Coordinator serves as a resource within NA-121.3, providing leadership in business process management, organizational effectiveness, and administration of the Defense Programs Technical Qualification Program (TQP). The position evaluates and improves business operations, supports monitoring of the Nuclear Security Enterprise (NSE) Workforce Qualification Management System (WQMS), and helps implement and continuously improve technical qualification programs. The coordinator analyzes complex business processes, develops performance metrics, and implements improvements to enhance organizational effectiveness. The role also manages TQP activities so technical personnel achieve and maintain qualifications in accordance with Department of Energy (DOE), National Nuclear Security Administration (NNSA), and Defense Programs requirements. The position supports business management and process improvement through workflow analysis, data-driven recommendations, performance reporting, standardization, management reviews, continuous improvement, and strategic planning. It administers the TQP, maintaining participant and qualification records, monitoring qualification plans and training, coordinating with participants and stakeholders, and supporting qualification standards and Federal Technical Capability Program (FTCP) initiatives. The role requires frequent collaboration with headquarters personnel, field offices, technical staff, and senior leadership. The position is based in Albuquerque, New Mexico, and is regular full-time. Travel is listed as not required, although occasional travel may be needed for program reviews, training events, meetings, and stakeholder engagements. The selected candidate must be able to obtain and maintain a DOE Q clearance. Proof of citizenship is required as a condition of employment; candidates may also be required to obtain and hold a Secret or higher U.S. Government clearance.

Requirements

Bachelor's degree in Business Administration, Public Administration, Organizational Management, Engineering Management, Education, or a related discipline; or an equivalent combination of education and experience.
At least 7 years of experience.
Experience in business operations, program management, workforce development, process improvement, technical qualification administration, or a related field.
Experience analyzing organizational performance data and supporting management review processes.
Experience developing performance measures, metrics, dashboards, and management reports.
Knowledge of business management principles, process improvement methodologies, and organizational effectiveness practices.
Knowledge of technical qualification programs, workforce development, continuing training, and competency management programs.
Ability to document, evaluate, and improve complex business processes in a highly regulated environment.
Strong analytical skills, including collecting, interpreting, and synthesizing data from multiple sources.
Ability to identify operational risks and develop practical solutions to improve efficiency and effectiveness.
Strong organizational and project management skills, including managing multiple priorities simultaneously.
Excellent verbal and written communication skills, including presenting complex information to diverse audiences.
Ability to collaborate effectively with leadership, technical personnel, field offices, and other stakeholders.
Proficiency with Microsoft Office applications and business management systems.
Ability to maintain accurate records and ensure data integrity within automated qualification and training systems.
Must be able to obtain and maintain a DOE Q clearance.
Proof of citizenship is required as a condition of employment; candidates may be required to obtain and hold a Secret or higher U.S. Government clearance.

Responsibilities

Analyze, evaluate, and improve business processes, workflows, and administrative practices to increase operational efficiency and effectiveness.
Conduct end-to-end workflow analyses to identify process gaps, inefficiencies, bottlenecks, and improvement opportunities.
Develop and implement data-driven solutions to optimize program administration, resource utilization, and organizational performance.
Monitor and support implementation of the Nuclear Security Enterprise (NSE) Workforce Qualification Management System (WQMS).
Collaborate with Defense Programs leadership, Workforce Qualification Assurance professionals, and Field Offices to improve organizational processes and business practices.
Develop, maintain, and analyze performance metrics, dashboards, and reports for management decision-making and oversight.
Standardize business and administrative procedures across the organization.
Support management reviews, continuous improvement initiatives, and strategic planning activities.
Collect, synthesize, and analyze data from sources including WQA performance data and stakeholder feedback; identify trends and recommendations.
Coordinate organizational initiatives to improve operational effectiveness, governance, and organizational agility.
Administer and oversee all aspects of the Defense Programs Technical Qualification Program (TQP).
Maintain participant records, qualification documentation, and Qualifying Official rosters within eTQP or successor systems.
Coordinate and monitor qualification plans, continuing training requirements, and participant progress toward qualification completion.
Facilitate annual training needs assessments and support workforce development planning.
Serve as a liaison among participants, supervisors, qualifying officials, organizational leadership, and the Federal Technical Capability Panel (FTCP).
Prepare and deliver reports on participant qualification status, program performance, and workforce qualification metrics.
Coordinate and deliver TQP-related training sessions, briefings, and informational meetings.
Assist supervisors in identifying and obtaining training resources for qualification and professional development requirements.
Support the development, revision, and maintenance of Organizational Specific Qualification Standards (OSQSs), Position Specific Qualification Standards (PSQSs), and Job Specific Qualification Standards (JSQSs).
Ensure qualification standards and supporting documentation remain current and compliant with applicable requirements.
Support implementation of Federal Technical Capability Program (FTCP) initiatives and requirements.
Provide additional programmatic, analytical, and administrative support as assigned.