Business Management Professional / Technical Qualification Program (TQP) Coordinator 04273 NWD

North Wind Group•Albuquerque, NM

18d•Onsite

About The Position

The Business Management Professional / Technical Qualification Program (TQP) Coordinator serves as a key resource within NA-121.3, providing leadership in business process management, organizational effectiveness, and administration of the Defense Programs Technical Qualification Program. The role evaluates and improves business operations, supports monitoring of the Nuclear Security Enterprise (NSE) Workforce Qualification Management System (WQMS), and helps ensure effective implementation and continuous improvement of technical qualification programs. The coordinator analyzes business processes, develops performance metrics, and implements process improvements to enhance organizational effectiveness. The position also manages and coordinates TQP activities so technical personnel achieve and maintain qualifications in accordance with Department of Energy (DOE), National Nuclear Security Administration (NNSA), and Defense Programs requirements. The role involves frequent collaboration with headquarters personnel, field offices, technical staff, and senior leadership. Work is primarily performed in an office or professional environment; occasional travel may be required for program reviews, training events, meetings, and stakeholder engagements. North Wind Dynamics, LLC is an Alaska Native-owned Small Disadvantaged Business specializing in infrastructure support services, facilities maintenance, base operating services, waste management, radiological services, security control, force protection, environmental services, janitorial services, and professional, administrative, and management services. Proof of citizenship is required as a condition of employment. Candidates may be required to obtain and hold a Secret or higher U.S. Government clearance; the position listing states that the incumbent must be able to obtain and maintain a DOE Q clearance.

Requirements

Bachelor's degree in Business Administration, Public Administration, Organizational Management, Engineering Management, Education, or a related discipline, or an equivalent combination of education and experience.
At least 7 years of experience.
Experience in business operations, program management, workforce development, process improvement, technical qualification administration, or a related field.
Experience analyzing organizational performance data and supporting management review processes.
Experience developing performance measures, metrics, dashboards, and management reports.
Knowledge of business management principles, process improvement methodologies, and organizational effectiveness practices.
Knowledge of technical qualification programs, workforce development, continuing training, and competency management programs.
Ability to document, evaluate, and improve complex business processes in a highly regulated environment.
Strong analytical skills, including the ability to collect, interpret, and synthesize data from multiple sources and identify operational risks and practical solutions.
Strong organizational and project management skills, including the ability to manage multiple priorities simultaneously.
Excellent verbal and written communication skills, including the ability to present complex information to diverse audiences.
Ability to collaborate effectively with leadership, technical personnel, field offices, and other stakeholders.
Proficiency with Microsoft Office applications and business management systems.
Ability to maintain accurate records and ensure data integrity within automated qualification and training systems.
Must be able to obtain and maintain a DOE Q clearance.
Proof of citizenship is required as a condition of employment.

Responsibilities

Analyze, evaluate, and improve business processes, workflows, and administrative practices to increase operational efficiency and effectiveness.
Conduct end-to-end workflow analyses to identify process gaps, inefficiencies, bottlenecks, and opportunities for improvement.
Develop and implement data-driven solutions to optimize program administration, resource utilization, and organizational performance.
Monitor and support implementation of the NSE Workforce Qualification Management System (WQMS).
Collaborate with Defense Programs leadership, Workforce Qualification Assurance professionals, and Field Offices to improve organizational processes and business practices.
Develop, maintain, and analyze performance metrics, dashboards, and reports to support management decision-making and oversight.
Standardize business and administrative procedures across the organization.
Support management reviews, continuous improvement initiatives, and strategic planning activities.
Collect, synthesize, and analyze data from multiple sources, including WQA performance data and stakeholder feedback, and identify trends and recommendations.
Coordinate organizational initiatives to improve operational effectiveness, governance, and organizational agility.
Administer and oversee all aspects of the Defense Programs Technical Qualification Program (TQP).
Maintain participant records, qualification documentation, and Qualifying Official rosters in eTQP or successor systems.
Coordinate and monitor qualification plans, continuing training requirements, and participant progress toward qualification completion.
Facilitate annual training needs assessments and support workforce development planning.
Serve as a liaison among participants, supervisors, qualifying officials, organizational leadership, and the Federal Technical Capability Panel (FTCP).
Prepare and deliver regular reports on participant qualification status, program performance, and workforce qualification metrics.
Coordinate and deliver TQP-related training sessions, briefings, and informational meetings.
Assist supervisors in identifying and obtaining training resources for qualification and professional development requirements.
Support the development, revision, and maintenance of Organizational Specific Qualification Standards (OSQSs), Position Specific Qualification Standards (PSQSs), and Job Specific Qualification Standards (JSQSs).
Ensure qualification standards and supporting documentation remain current and compliant with applicable requirements.
Support implementation of Federal Technical Capability Program (FTCP) initiatives and requirements.
Provide additional programmatic, analytical, and administrative support as assigned.