Business Management and Agentic Lead

Microsoft

About The Position

The Business Management and Agentic Lead owns the end-to-end operational support to the Operational Direct and the Chief of Staff including team agentic transformation. The role spans three connected pillars: Rhythm of business (ROB) operational support, Business Management Support to the Chief of Staff, and Applied agentic transformation of the Executive Office. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
2–4 years in business operations, program coordination, administrative/business management, PMO support, or Chief of Staff support functions.
Familiarity with planning meetings, preparing exec-ready materials, and coordinating cross-functional workflows.
Comfortable working with dashboards, trackers, and basic reporting tools.
Ability to map simple processes, identify manual steps, and document current state.
Willingness to partner with AI PMs/transformation leads on redesign and adoption.
Openness to experimenting with agentic workflows and supporting rollout/training.

Nice To Haves

Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.
Experience supporting Rhythm of Business processes, operational cadences, or executive preparation preferred but not required.

Responsibilities

Support the RoB Director in day to day operational execution of the executive RoB.
Coordinate preparation for executive meetings, reviews, SteerCos, and business rhythms.
Manage inputs, materials, timelines, and quality control for all RoB deliverables.
Track actions, decisions, and follow ups across the executive operating model.
Govern and optimize the Chief of Staff’s calendar, priorities, and meeting flow.
Plan and coordinate Exec Office events, team meetings, offsites, and operational rituals.
Manage Exec Office operations including communications, coordination, and team workflows.
Serve as the central intake and triage point for cross group requests into the Exec Office.
Partner with the AI Transformation Lead to redesign manual workflows into agentic processes.
Identify, prioritize, and automate high impact processes across operations, comms, and exec engagement.
Support rollout, adoption, and continuous improvement of new agentic workflows.
Maintain operational standards, governance, and quality across all Exec Office outputs.
Handle confidential information with strong judgment and discretion.
Anticipate operational risks and drive proactive resolution.