Change Management Business Lead

Freddie Mac

About The Position

At Freddie Mac, the mission of Making Home Possible is what motivates the company, and it’s at the core of everything they do. Since their charter in 1970, they have made home possible for more than 90 million families across the country. This role offers a career journey where work contributes to a greater purpose. The position is for an individual eager to make an impact in a fast-paced, agile environment, possessing strong experience in operational risk and controls, change management, and reporting, along with analytical and interpersonal skills and knowledge of Single-Family Acquisitions (SFA) or mortgage markets. The ideal candidate is curious, passionate about learning, and customer-focused, and will help lead SFA Risk Management. The Single-Family Acquisitions Operational Risk team is responsible for working with management to effectively handle Operational Risk. In this role, the Change Management Business Lead will work with SF Acquisitions business process owners.

Requirements

Minimum 8 years of relevant experience with a minimum of 3-4 years of operational risk management and/or audit experience
Bachelor’s Degree or equivalent
Extensive experience with risks and controls
Strong Proficiency in MS Office Suite (Excel, PowerPoint, Word, Outlook)
Relationship Management skills including influencing others, facilitating meetings, engaging partners, building relationship networks, and resolving conflict

Nice To Haves

Relevant professional certifications (PMP, CPA, CISA, CIA, Six Sigma, etc.)

Responsibilities

Lead risk assessment reviews and governance activities for significant changes
Create and prepare change management reporting for SFA
Support the business during the lifecycle of a significant change
Update and maintain all procedures, job aids and templates used within the change management process
Evaluate applicability of corporate standards and FHFA directives against initiatives
Challenge status quo. Identify opportunities to improve and streamline processes, including reporting and process automation.
Periodically participate in operational risk-related projects that impact the SF Acquisitions division.