Business Intelligence Manager (IC)

ADP • Miami, FL

2d • Hybrid

About The Position

ADP is hiring a Business Intelligence Manager (Individual Contributor) for its HR Outsourcing (HRO) Analytics organization. This senior individual-contributor role is accountable for developing and maintaining reports and dashboards, generating value-driven insights and KPIs to support business decision-making. The role leads complex analytics initiatives, applies advanced business intelligence techniques, and partners with stakeholders to translate data into actionable insights. Through data visualization, analytics, stakeholder engagement, and continuous process improvement, the position enables informed organizational decision-making.

The ideal candidate is analytically minded, enjoys turning complex data into compelling stories and actionable insights, and is passionate about continuous improvement, data exploration, analysis, and visualization. They are business-minded, detail-oriented, self-motivated, collaborative, comfortable with ambiguity, and skilled at building stakeholder relationships and solving complex business problems through data.

Requirements

• Bachelor's degree in a quantitative, business, or technical discipline, such as Business Management, Finance, Mathematics, Quantitative Finance, Data Analytics, or a related field.
• 4+ years of experience in Business Intelligence, Analytics, or a related field.
• Advanced proficiency in exploratory data analysis (EDA).
• Advanced proficiency in independently developing and executing ETL processes using SQL, Python, Alteryx, or a combination of these technologies.
• Advanced proficiency in BI and data visualization tools such as Tableau or Power BI, as well as Excel.
• Experience accessing and working with relational databases, large datasets, and analytical data models.
• Strong business acumen and the ability to generate insights and communicate findings through effective presentations and visualizations.
• Technical expertise in database development, data mining, and segmentation techniques.
• Advanced proficiency in trend analysis, root cause analysis, and other diagnostic analytical methods.
• Proficiency in prescriptive analytics and hypothesis testing.
• Excellent written, verbal, presentation, storytelling, and interpersonal skills, including the ability to communicate complex concepts clearly to management, team members, and non-technical audiences.
• Comfort operating in ambiguity and adapting in a dynamic, fast-paced environment.
• Proactive self-starter who requires minimal guidance and can manage competing priorities and meet deadlines.
• Initiative and a can-do attitude in driving solutions and business outcomes.
• Strong adherence to Agile methodologies, with a focus on delivering MVPs, meeting commitments, and adapting to changing priorities.
• Team-oriented approach focused on business stakeholders and the end-user experience.

Nice To Haves

• Advanced degree in analytics, an MBA, or a related field.
• Experience in the HCM/PEO industry.
• Experience supporting change management or large-scale transformation initiatives.
• Experience leveraging AI and agentic development to create assets and insights.

Responsibilities

• Develop a deep understanding of business processes, objectives, and requirements to generate meaningful insights and visualizations.
• Develop visualizations and analytical insights that drive measurable business outcomes.
• Partner with business stakeholders to define requirements, validate data, and ensure the accuracy and relevance of analytical solutions.
• Apply BI standards and best practices to maintain the quality and integrity of the HRO Analytics brand.
• Design, develop, and implement intuitive dashboards that enable stakeholders to interpret and act on data.
• Coach business partners on leveraging dashboards and analytical insights to support decision-making.
• Lead complex analytics initiatives from requirements gathering through development, implementation, and stakeholder adoption.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior