Business Intelligence Analyst - Strategy

University of California, San Francisco•San Francisco, CA

About The Position

The Business Intelligence Analyst applies advanced business intelligence knowledge to lead complex analytical projects that support operational efficiency, strategic planning, and UCSF growth and expansion. The role provides analyses to justify, prioritize, and define growth programs, including research into competitor initiatives and industry trends, identifying opportunities to improve access and market share, prioritizing geographic markets, assessing demand, and developing growth projections and targets. It also evaluates costs and benefits to support investment decisions for new facilities and programs, builds strategic scorecards to track implementation and realized benefits, and helps assess the effects of growth initiatives on operations, capacity, and resources. The analyst will help build a robust business intelligence team and service offering by creating dashboards and decision-support tools, with selective incorporation of AI capabilities. The role works cross-functionally with UCSF clinical leadership, operations, finance, and marketing to assess trends and issues and develop long-term service-line and enterprise-wide strategies. It also works with affiliate partners to identify network and partnership opportunities and with data vendors to develop analysis and reporting tools.

Requirements

Bachelor’s degree or higher in a related area.
Five or more years of related experience.
Strong critical-thinking and problem-solving skills, including the ability to manage complex information, assess problems, and develop effective solutions.
Experience sourcing, analyzing, and modeling data.
Strong written and verbal communication skills, with the ability to convey complex information clearly and concisely.
Ability to transform large, disparate, or multifaceted data sources into a cohesive story informative to decision-makers.
Strong interpersonal skills and experience collaborating with a broad range of professional and technical staff and presenting to senior leadership.
Proven ability to serve as a technical resource providing advice and counsel on business intelligence issues.
Detail-oriented, with the ability to manage time and organize competing priorities.
High proficiency using Microsoft Excel and PowerPoint.
Working knowledge of BI applications and tools such as Tableau, Sequel, and/or Power BI.
Ability to work onsite once a month in the San Francisco and/or Brisbane office when required.

Nice To Haves

Experience in the healthcare and/or consulting industry.
Familiarity with healthcare reporting tools such as HCAI, Epic, Clarity, ePSI, and/or claims data.
Fundamental understanding of financial reporting.
Two or more years working in an analytic capacity supporting senior-level decision-makers.
Proven ability to analyze complex problems with data and identify trends that can be applied to strategy.
Ability to work successfully in a large multidisciplinary Academic Medical Center.

Responsibilities

Lead complex analytics projects supporting operational efficiencies and strategic planning.
Provide analysis to justify, prioritize, and define programs for UCSF growth and expansion.
Research competitor initiatives and industry trends.
Identify opportunities to improve access and gain market share.
Prioritize new geographic markets for entry.
Assess market demand and develop growth projections and targets.
Provide cost-benefit analyses and justify investment in new facilities and programs.
Build strategic scorecards to evaluate implementation progress and benefit realization.
Support assessment of the impact of growth initiatives and targets on operations, capacity, and required resources.
Create dashboards and decision-support tools, selectively incorporating AI capabilities.
Work with UCSF clinical leadership, operations, finance, and marketing to assess trends and issues and develop long-term service-line and enterprise-wide strategies.
Work with affiliate partners to identify network and partnership opportunities.
Work with data vendors to develop analysis and reporting tools.