About The Position

The Business Intelligence Analyst (BIA) applies advanced business intelligence knowledge to lead complex analytical projects that support operational efficiency and strategic planning. The role provides analysis to justify, prioritize, and define programs for UCSF growth and expansion, including research into competitors and industry trends, identifying opportunities to improve access and market share, prioritizing geographic markets, developing growth projections and targets, evaluating investments, and assessing the operational and resource impacts of growth initiatives. The BIA also helps build a robust business intelligence team and service offering by creating dashboards and decision-support tools, with selective incorporation of AI capabilities. The role works cross-functionally with UCSF clinical leadership, operations, finance, marketing, affiliate partners, and data vendors to assess trends and issues, develop long-term service-line and enterprise-wide strategies, identify network and partnership opportunities, and develop analysis and reporting tools.

Requirements

  • Bachelor’s degree or higher-level degree in a related area.
  • Five or more years of related experience.
  • Strong critical-thinking and problem-solving skills to manage complex information, assess problems, and develop effective solutions.
  • Experience sourcing, analyzing, and modeling data.
  • Strong written and verbal communication skills, including the ability to convey complex information clearly and concisely.
  • Ability to transform large, disparate, or multifaceted data sources into a cohesive story informative to decision-makers.
  • Strong interpersonal skills and experience collaborating with a broad range of professional and technical staff and presenting to senior leadership.
  • Proven ability to serve as a technical resource providing advice and counsel on business intelligence issues.
  • Detail-oriented, with the ability to manage time and organize competing priorities.
  • High proficiency using Microsoft Excel and PowerPoint.
  • Working knowledge of BI applications and tools such as Tableau, Sequel, and/or Power BI.
  • Ability to work onsite once a month in the San Francisco and/or Brisbane office when required.

Nice To Haves

  • Experience in the healthcare and/or consulting industry.
  • Familiarity with healthcare reporting tools such as HCAI, Epic, Clarity, ePSI, and/or claims data.
  • Fundamental understanding of financial reporting.
  • Two or more years working in an analytic capacity supporting senior-level decision-makers.
  • Proven ability to analyze complex problems with data and identify trends applicable to strategy.
  • Ability to work successfully in a large multidisciplinary Academic Medical Center.

Responsibilities

  • Research competitor initiatives and industry trends.
  • Identify opportunities to improve access and gain market share.
  • Prioritize new geographic markets for entry.
  • Assess market demand and develop growth projections and targets.
  • Provide cost-benefit analyses and justify investments in new facilities, ventures, and programs.
  • Build strategic scorecards to evaluate implementation progress and benefit realization.
  • Assess the impact of growth initiatives and targets on capacity, operations, and required resources.
  • Create dashboards and decision-support tools, selectively incorporating AI capabilities.
  • Work with UCSF clinical leadership, operations, finance, and marketing to assess trends and issues and develop long-term service-line and enterprise-wide strategies.
  • Work with affiliate partners to identify network and partnership opportunities.
  • Work with data vendors to develop analysis and reporting tools.
  • Provide technical advice and counsel on business intelligence issues.
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