Business Insights Specialist (US)

TD • Delaware, OH

1d • $96,130 - $155,950

About The Position

The Business Insights Specialist conducts analyses on curated and/or aggregated DataMarts, applying deep business subject matter expertise to generate relevant insights, address business issues, and identify opportunities to drive business growth and value. The role partners with business leaders to deliver appropriate insights and supporting collateral or presentations.

Working autonomously as a lead in a specialized business management function, the specialist provides seasoned knowledge and guidance to stakeholders and team members. The role completes complex projects and initiatives, may oversee or independently perform work end to end, and may interact with stakeholders at any organizational level up to executive leaders, as well as external vendors. Its focus is generally on short- to medium-term issues, and its scope may have enterprise impact.

Requirements

• At least 5 years of relevant experience, or higher-degree education and research tenure that can be counted toward experience.
• Undergraduate degree or advanced technical degree preferred; examples include mathematics, physics, engineering, finance, or computer science.
• Ability to analyze curated and/or aggregated DataMarts and generate business insights.
• Deep subject matter expertise in a business domain.
• Ability to communicate analytical insights and recommendations to business stakeholders and leaders.
• Ability to translate business needs into analytics and reporting requirements.
• Experience with quantitative and qualitative analytical methodologies.
• Ability to manage complex projects and initiatives and perform work independently from end to end.

Nice To Haves

• Graduate degree preferred.
• Experience with the Fircosoft Continuity application and its operations.
• Experience in transactions or payments screening.

Responsibilities

• Interpret complex business issues, generate multifaceted insights, and identify opportunities to drive growth or address business and enterprise needs.
• Present insights and recommended actions to stakeholders and business leaders in an accessible manner, using visualizations and presentations suited to the audience.
• Serve as the primary business interface for translating business requirements into analytics and reporting needs for a domain or business area.
• Use collaborative stakeholder management to influence and persuade stakeholders and partners when appropriate.
• Provide expertise in a business domain to contextualize analytics findings and inform recommendations.
• Escalate data or process problems to relevant teams promptly and recommend resolutions.
• Provide day-to-day analytics support and delivery.
• Represent the functional area as a specialized business insights and analytics expert.
• Synthesize complex information into actionable insights and strategy.
• Build business requirements and facilitate project execution to develop insights.
• Collaborate with partners on business challenges and provide fact-based analytical advice aligned with strategy and shareholder value.
• Identify potential business growth use cases and value drivers.
• Use quantitative and qualitative methods to interpret and present data clearly and effectively.
• Gather analytics demand from business teams and work with the analytics hub to fulfill it.
• Explain anomalies and outliers identified during analysis in a business context.
• Translate business requirements into analytics requirements with business functions and analytics teams.
• Train business users to integrate analytics into their decision-making.
• Use knowledge of data capabilities to develop and deliver insights.
• Develop analysis to corroborate initial proof of concept.
• Execute data requests accurately and promptly; identify and investigate data and analytics issues.
• Ensure business operations comply with applicable internal and external requirements, including financial controls, segregation of duties, transaction approvals, and physical control of assets.
• Lead, facilitate, or implement remediation plans addressing performance, risk, or governance issues.
• Manage relationships across business lines, corporate and control functions, and maintain alignment with enterprise and regulatory requirements.
• Monitor emerging issues, trends, and regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control supported by effective processes aligned with risk appetite.
• Contribute as a team member to a positive work environment that promotes service, quality, innovation, teamwork, and timely communication.
• Provide thought leadership and industry knowledge, share expertise, and participate in knowledge transfer.
• Stay current on emerging trends and develop knowledge of the business, tools, and techniques.
• Participate in performance management, professional development, and cross-training.
• Keep colleagues informed about project status and relevant day-to-day information.
• Support team capability development by mentoring others and sharing knowledge and best practices.
• Build productive relationships with internal and external business partners and stakeholders.
• Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for the business area and the bank.

Benefits

• Base salary and variable compensation or incentive awards, potentially including cash and/or equity awards through an incentive plan.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development and reward and recognition programs.
• Training and onboarding.
• Regular career, development, and performance conversations with a manager.
• Access to an online learning platform and mentoring programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior