Manager, Analytics & Insights (US)

TD • Wilmington, DE

1d • $96,130 - $155,950

About The Position

The Manager, Analytics & Insights manages a team of Business Insights & Analytics specialists and works with internal stakeholders and partners to understand business objectives, identify data and information needs and opportunities for improvement, and inform business decisions and strategies. The role leads a sizeable team of analyst professionals in an area of moderate risk, complexity, or scope, and focuses on short- to medium-term issues, typically spanning 6–12 months.

The manager oversees business analytics and insights for a business line or functional area using internal and external data. The role turns complex data into clear recommendations, supports strategic initiatives and test-and-learn programs, and helps identify growth opportunities, risks, trends, and regulatory impacts. It also manages team performance and development, promotes collaboration and inclusion, and maintains effective risk management, controls, and regulatory compliance.

Requirements

• At least 5 years of relevant experience; higher-degree education and research tenure may be counted toward experience.
• Strong analytical and interpersonal skills.
• Experience managing and leading a team of professionals.
• Knowledge and understanding of business and technology, organizational practices, and relevant industry or market trends.

Nice To Haves

• Undergraduate degree or advanced technical degree, such as in mathematics, physics, engineering, finance, or computer science.
• Graduate degree.
• Advanced experience in SQL, Python, Power BI, and other programming languages.
• Experience in anti-money laundering (AML) in financial services or banking.

Responsibilities

• Hire, develop, and manage a team of Business Insights & Analytics professionals, including goal setting, performance management, compensation decisions, teamwork, and disciplinary actions as required.
• Collaborate with business partners to understand business problems, prioritize ad hoc analysis, and provide fact-based analytical advice aligned with strategy.
• Manage escalated client issues and priorities, collaborating with appropriate areas to resolve or minimize business problems.
• Use judgment and discretion to navigate and resolve ambiguous issues with internal partners.
• Review or contribute to presentations of insights for executive leaders and business partners, and help guide the team's use of emerging tools, techniques, and methods for presenting and visualizing information.
• Leverage organizational data systems and capabilities to develop solutions to business problems and deliver analytics and insights.
• Oversee ongoing analysis for a business line or functional area using data from internal and external sources.
• Support execution of key initiatives and programs, and design effective test-and-learn approaches for programs or scenarios.
• Develop business-specific plans and align work and resources with objectives.
• Identify business growth opportunities, potential use cases, and value drivers.
• Identify issues, trends, and opportunities and recommend actions based on evidence and judgment.
• Lead the development of frameworks that translate complex data into clear, concise recommendations.
• Contribute to business strategy, goals, and objectives.
• Identify, manage, and escalate risks, including non-standard or high-risk transactions and activities.
• Oversee risk identification, monitoring, regulatory compliance, controls, and processes across supported functions.
• Lead or facilitate implementation of remediation plans for performance, risk, or governance issues.
• Monitor emerging issues, trends, and regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control aligned with risk appetite.
• Build and retain an engaged, diverse team, support colleague development and well-being, and foster inclusive leadership and collaboration.
• Coach colleagues, provide feedback and recognition, set team targets, conduct Quarterly Check-Ins, lead teams through change, and manage employees in compliance with human resources policies and procedures.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, potentially including cash and/or equity awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed