Business Insights Analyst
About The Position
The Business Insights Analyst works directly with the VP, Business Insights & Analytics to help Crunch understand its business and turn business questions and member and club data into actionable executive insights. This is an analytical strategy role combining business intelligence, strategic analysis, executive reporting, AI-enabled analytics, and model development. The analyst supports decision-making across membership growth, retention, ancillary revenue, pricing strategy, real estate expansion, and operational performance, working with teams across franchise operations, member experience, finance, marketing, innovation, people and culture, and real estate.
Requirements
- Bachelor's degree required.
- 2–5 years of experience in business insights, analytics, FP&A, strategy consulting, management consulting, technology consulting, or a related field.
- Strong SQL proficiency.
- Experience with BI and visualization platforms such as Tableau, Power BI, Looker, or Domo.
- Advanced Microsoft Excel and PowerPoint skills.
Nice To Haves
- Experience leveraging AI tools in business analysis environments.
- Strong analytical and problem-solving mindset.
- Curiosity to investigate anomalies and uncover root causes.
- Excellent communication and presentation skills.
- Ability to simplify complex concepts for non-technical audiences.
- Comfort operating in a fast-paced, high-growth environment.
- Strong sense of ownership and accountability.
Responsibilities
- Support daily, weekly, monthly, and recurring executive reporting.
- Analyze key business metrics, identify performance drivers, and present insights in a concise format that supports rapid decision-making.
- Translate complex data into executive-ready recommendations.
- Conduct deep-dive analyses across membership, retention, and ancillary services; identify trends, opportunities, risks, and root causes.
- Develop structured approaches to complex business questions and partner with organizational stakeholders to solve business challenges.
- Support development of scalable reporting infrastructure and combine internal, external, and market data sources to produce business insights.
- Collaborate with engineering and data teams to validate data accuracy and document defensible methodologies and assumptions.
- Support analytical models for pricing strategy and club site-selection and real estate scoring methodologies.
- Deliver analysis that informs investment and growth decisions.
- Build and improve AI-driven analytical workflows, use agentic tools to increase speed and efficiency, evaluate AI-generated outputs for accuracy, and identify opportunities to integrate AI into ongoing analytical processes.
Benefits
- Performance-based annual bonus eligibility.
- Generous, flexible paid time off.
- 401(k) plan with discretionary matching opportunities.
- Medical, dental, and vision benefits.
- Health savings and flexible spending accounts.
- Basic life and AD&D insurance.
- Short-term and long-term disability coverage.
- Employee Assistance Plan with confidential counseling and support services.
- Education assistance program.
- Free Crunch gym membership across clubs nationwide for active employees.
- Milestone Anniversary Recognition program.
- Flexible work-from-home options; flexible work hours availability varies by office and job function.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
