EyeMed Business Healthcare Operations Summer 2027 Intern

EssilorLuxottica Group • Mason, OH

23h

About The Position

The EyeMed Operations Program provides client operational support after implementation. Interns rotate between Commercial and Strategic Partners to learn the cross-functional responsibilities of Operation Service Managers. The work includes contributing to or leading projects, analyzing client data to identify root causes, learning operational processes and systems with a focus on continuous improvement, and supporting client growth opportunities in partnership with Account Managers. A full-time job opportunity may be available after successful completion of the internship and college graduation.

Requirements

• Pursuing a degree in Sales, Business Management, Marketing, or a related field.
• Available for the full 10-week program, 40 hours per week.
• Legally authorized to work in the U.S. on the first day of employment.
• Excellent oral and written communication skills.
• Ability to build and manage relationships by telephone or email.
• Ability to embrace change.
• Proficiency in Microsoft Office Suite and Microsoft Teams.

Nice To Haves

• Previous internship or work experience in similar functions or business units.
• Leadership roles on campus and/or community involvement.
• Study abroad or international exposure.

Responsibilities

• Lead post-implementation operational support and resolve operations issues.
• Assist with Operation Service duties, including invoice and reporting requests, claims projects, and membership inquiries.
• Analyze and report membership, billing, and claims-processing issues, and drive them toward resolution.
• Participate in internal and external client meetings to understand client needs and provide operational guidance.
• Work with EyeMed teams across small-to-midsize, national, and strategic partnership business segments.
• Maintain working knowledge of EyeMed systems, including facets, CRM, and EyeManage.
• Manage assigned client operational projects by defining scope, creating timelines and key deliverables, and negotiating and completing business requirements.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed