Business Experience Plan Expert

PNC•Strongsville, OH

4d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience Plan Expert within PNC's Technology Strategy organization, you will be based in Pittsburgh, PA, Strongsville, OH or Denver, CO. As a Business Experience Plan Expert, you’ll take center stage within the Technology Strategy team, helping shape the stories behind the initiatives that drive our enterprise forward. You’ll collaborate across a wide range of teams, uncover insights, and translate complex ideas into compelling, executive‑ready narratives. In this role, you won’t just connect the dots — you’ll bring clarity and purpose to strategic opportunities, evaluate business cases, craft high‑impact presentations, and clearly communicate why an investment matters for the future of the organization. Regular interaction with senior and executive leaders means your work will directly influence decisions at the highest level. We’re looking for someone who brings a blend of strategic thinking, analytical strength, and strong communication skills. If you have a background in strategic consulting or technology strategy — and you thrive in environments where you’re presenting bold ideas, simplifying complexity, and guiding leadership discussions — you’ll feel right at home. This role is ideal for someone who’s energized by collaboration, passionate about storytelling through data, and excited to help shape the direction of the enterprise. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Bachelors
No Required Certification(s)
No Required License(s)

Nice To Haves

Business Case Development
Business Intelligence (BI)
Data Integration Technologies
Strategic Planning Consulting
Business Case Justification
Business Process Design
Coaching Others
Effective Communications
Influencing
Innovation
Planning: Tactical
Strategic
Problem Solving
Strategic Thinking
Visioning
Higher level education such as a Masters degree, or PhD is desirable.
Industry experience is typically 8 + years.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Uses advanced knowledge and expertise to indirectly lead cross-functional teams to improve business planning methods.
Develops and executes on key line of business initiatives and growth strategies and programs that will drive line of business objectives.
Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
Participates in the industry and leads execution and implementation of business planning processes according to industry standards and trends.
Designs strategic plans based on forecasts, and provides improvement recommendations.
Guides strategic plans through thought leadership and develops solutions, roadmaps, and assessments of potential business impacts to address business needs.
Identifies and executes executes opportunities that add significant value to the business and to achieve business goals.
Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy.
Presents to executive leadership for buy in.
Serves as subject matter expert and advocate that influences the implementation of best practices and learning plans that meet business objectives.
Develops, trains, and mentors team members and partners to build expertise and knowledge for the future success of the organization.