Business Experience and Planning Associate Senior - Technology & Operational Risk Management

PNC•Pittsburgh, PA

2d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience and Planning Associate Senior within PNC's Technology & Operational Risk Management organization, you will be based in Pittsburgh, PA or Charlotte, NC. Successful candidate will work directly with, and help structure, the day-to-day of one or more senior executives in the Technology and Operational Risk team. This role encompasses some administrative functions but doesn’t stop there - you will be included in strategy sessions, executive level committees, and the like, which increases your purview and visibility. The role absorbs critical administrative workload (calendar, meetings, communications, reporting), enabling leaders to focus on risk oversight, governance, and strategic priorities. Coordinates cross-team activities, executive materials, and daily workflow management. Handles time sensitive information and prioritization of executive commitments. Supports financial and operational processes (e.g., vendor invoicing, reporting) that enable continuity of business activities. This role requires handling sensitive and confidential information. The successful candidate must demonstrate sound judgement, discretion, and a strong commitment to maintaining confidentiality at all times. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

MS Office - highly proficient.
This role requires handling sensitive and confidential information. The successful candidate must demonstrate sound judgement, discretion, and a strong commitment to maintaining confidentiality at all times.
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Business Development
Business Intelligence (BI)
Competitive Advantages
Competitive Strategies
Data Integration
Data Mining
Strategic Planning

Responsibilities

Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives.
The role absorbs critical administrative workload (calendar, meetings, communications, reporting), enabling leaders to focus on risk oversight, governance, and strategic priorities.
Coordinates cross-team activities, executive materials, and daily workflow management.
Handles time sensitive information and prioritization of executive commitments.
Supports financial and operational processes (e.g., vendor invoicing, reporting) that enable continuity of business activities.
Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
Identifies more complex problems and provides advice and resolution in support of line of business initiatives.
Partners with other departments or other functional areas in support of line of business initiatives.
Participates in data collection, research and reporting activities for assigned line of business initiatives.
Under guidance from management, delivers best practices and learning plans that meet business objectives.