Operational Risk Management Lead

Humana

1d • $104,000 - $143,000 • Remote

About The Position

The Risk Management Lead plays a key role in advancing Humana's mission by strengthening operational risk practices, enhancing processes, and enabling informed, data-driven decision-making. This associate serves as a trusted partner across business teams, Enterprise Risk, Regulatory Compliance, and Internal Audit to proactively identify risk, improve controls, and drive operational excellence. The Lead brings a balance of strategic thinking and hands-on execution to deliver meaningful outcomes that support compliance, efficiency, and an improved member and provider experience. You will report to the Associate Director, Risk Management and be a part of Operational Risk Management team.

Requirements

• Bachelor’s degree in business, Finance, Technology or related field
• 5+ years of experience in risk management, audit, or compliance
• 5+ years of experience applying operational risk management principles, frameworks, and industry standards (e.g., COSO, ISO 31000) within complex organizational environments
• 4+ years of progressive experience utilizing and optimizing risk management tools and systems, including risk registers, risk assessments, and enterprise risk reporting platforms
• 5+ years of experience leading the analysis of complex operational risk issues and designing, implementing, and overseeing mitigation strategies with measurable business impact

Nice To Haves

• Master’s Degree in a related field
• Certification in operational risk management, such as CRM or CORM, is desirable
• Experience in insurance, healthcare, or a regulated environment
• Experience with data visualization tools (e.g., Power BI)
• Experience with process automation or workflow technologies
• Professional certifications (e.g., Six Sigma, PMP, CIA, CRMP, CPA)

Responsibilities

• Partner with stakeholders to align risk practices to business priorities; lead risk assessments to identify gaps and root causes; drive remediation and support enterprise frameworks to strengthen controls, efficiency, and effectiveness.
• Deliver clear, actionable reporting; translate complex data into meaningful insights on trends and emerging risks; enhance reporting through better visualization and streamlined processes.
• Build strong cross-functional partnerships; influence stakeholders to improve risk awareness and adoption; facilitate alignment and accountability while mentoring teams and fostering continuous learning.
• Manage multiple priorities in a fast-paced environment with strong accountability; provide consultative support on strategic and ad hoc initiatives aligned to enterprise goals.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level