Senior IT Risk Manager - Operational Risk Management
About The Position
The Senior IT Risk Manager reports to the head of IT Risk Management (ITRM) within the firm's Operational Risk Management (ORM) function. The mission of ORM is to support Voya leadership in risk-based decision making and to assist with the management of operational risks of the enterprise, through the application of a comprehensive framework, processes, and tools for identifying, measuring, and monitoring operational risks. The ITRM function provides risk oversight for Voya’s enterprise Information Technology (IT) function and technologies supporting Voya's Investment Management, Retirement Benefits, and Employee Benefits businesses by facilitating processes to identify, monitor, and mitigate IT related operational risks. We are seeking a motivated and self-driven Senior IT Risk Manager to join our dynamic and fast-paced team, where collaboration with IT stakeholders and senior leadership is paramount. This role involves comprehensive oversight of IT risks across all technology layers and processes, with a special emphasis on AI risk management. The successful candidate will employ business, IT, and operational process knowledge to perform independent review and challenge, and to advise stakeholders on solving complex and time-sensitive risk related matters.
Requirements
- Bachelor’s degree in Computer Science, MIS or related field; or equivalent work experience. Master’s degree desirable.
- Minimum 8-15 years of relevant experience with a strong background in IT, IT audit, and/or IT risk management and including minimum 4 years of financial services experience, preferably in Asset, Wealth, Investment Management, Retirement Benefits and Employee Benefits lines of business
- In depth knowledge of IT technical and operational processes, and associated risks and controls, IT risk management with a strong emphasis on AI risk management.
- Technical knowledge of risk management frameworks, applicable standards, and regulatory requirements including, NIST, COBIT, ITIL, ISO27000, and other relevant IT governance frameworks.
- Familiarity and experience using eGRC solutions.
- Ability to communicate complex information technology risks and issues to non-technical business stakeholders to ensure a clear understanding of criticality and implications.
- Ability to discern and measure business relevant risk from IT risks and issues, and to identify the corresponding remediation which is adequate, balanced, and cost effective to mitigate business impact.
- Critical thinker and ability to express risk themes from data that will serve to inform and guide leadership decisions and actions.
- Ability to operate independently with limited supervision and thrive in a dynamic, fast-paced setting.
- Ability to collaborate within ITRM and ORM as well as across functions in partnership with IT, business teams and other risk functions.
- Strong problem solving, decision making, communication, and facilitation skills.
- Proficient with Microsoft Office suite of products and automated reporting tools.
- Ability to produce professional documents ready for presentation to executive “C-Level” management.
Nice To Haves
- CISA, CISSP, CISM, CRISC or other related IT risk certification is preferred including security, cloud platform, and AI certifications.
Responsibilities
- Actively engage with IT stakeholders and senior leadership to foster a robust risk culture. This includes regular interaction and collaboration at various organizational levels.
- Serve as a subject matter expert in AI risk management, playing a pivotal role in the identification, assessment, and mitigation of AI-related risks as well as supporting the enterprise AI governance program in line with risk principles and regulatory requirements.
- Provide subject matter expertise and advise on IT related risks and remediation/mitigation of risk exposures. Real-time risk advisory and risk measurement are key elements of this role.
- Define and maintain IT risk and control standards, ensuring a comprehensive and up-to-date framework is in place.
- Lead IT risk identification and assessment activities that include IT process reviews, top-down risk assessments, targeted risk and control assessments, development of key risk indicators (KRI), risk event management, trend analysis, and controls compliance.
- Monitor the IT risk and control environment including root cause analysis of issues and incidents to identify process improvement, control optimization, and risk reduction opportunities.
- Develop Board and senior leadership risk reporting and risk committee materials.
- Assist with assessments concerning compliance with applicable laws and regulations impacting IT.
- Work closely with line of business ORM teams to characterize potential IT risks and trends, assessing business impact and articulating criticality and implications to business stakeholders.
- Assist with ongoing development and maintenance of IT Risk Management strategy and framework, and education of stakeholders.
- Occasional travel to Voya office locations for collaboration purposes.
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
