Business Execution Senior Manager- Credit Card

Wells Fargo & Company•Wilmington, DE

1d•Hybrid

About The Position

Wells Fargo Credit Card is seeking a Business Execution Senior Manager within Product Capabilities to execute configuration changes in the third-party Fiserv system. The role provides direction on priorities, ensures control execution and performance management, and builds strong working relationships with internal and external stakeholders. It manages and develops a team, coordinates complex and visible operations, and oversees people and financial resources for Business Execution. The position also identifies risks and mitigation strategies, pursues process improvements and responsible AI and automation opportunities, and guides talent development in support of business objectives and strategy. The role works with functional business partners, third-party vendors, leaders, and executive management to support and drive strategic initiatives. A hybrid schedule is expected, and the employee must be willing to work on-site at the locations stated in the job opening. The position is not eligible for visa sponsorship.

Requirements

7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
3+ years of management or leadership experience.
Experience in credit card configuration and/or knowledge of applicable regulations.
Ability to work a hybrid schedule.
Willingness to work on-site at locations stated in the job opening.

Nice To Haves

Experience with payment network setup.
Experience with embossing plastics or key management.
Strong risk management and control execution experience.
Demonstrated leadership experience, including performance management and talent development.

Responsibilities

Manage and develop a team of Business Execution Consultants, ensuring successful planning, integration, resolution of impasses, and measurement of moderately to highly complex and visible operations.
Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo policies and business-line objectives.
Identify potential risks associated with implementing change and develop mitigation strategies and plans.
Identify and implement responsible AI and automation opportunities to streamline processes, improve decision-making, and strengthen execution.
Recommend opportunities to improve Business Execution processes.
Determine strategies and actions across multiple business groups to meet moderately to highly complex deliverables.
Interpret procedures and processes, and provide leadership to strategize and execute programs, services, and initiatives significant in scope, complexity, and risk.
Collaborate with and influence functional business partners, third-party vendors, leaders, and executive management to support and drive strategic business initiatives.
Manage the allocation of people and financial resources for Business Execution.
Develop and guide a culture of talent development to meet business objectives and strategy.
Execute applicable risk programs and follow Wells Fargo policies and procedures; fulfill risk and compliance obligations, escalate and remediate issues, and make sound risk decisions.