Business Execution Consultant – Consultant & Documentation Writer

Wells Fargo Bank•Chandler, AZ

23h•Hybrid

About The Position

Wells Fargo is seeking a Business Execution Consultant to support Auto Business Documentation by developing, maintaining, and governing business procedures and related documentation. The role partners with business subject matter experts, process owners, Risk, Controls, Policy, and other stakeholders to translate business, operational, risk, control, and policy requirements into clear, accurate, actionable, and sustainable documentation. The consultant independently manages documentation work from intake through publication, including research, consultation, drafting, quality review, approvals, governance requirements, and timely execution. The position supports documentation governance and risk management, audit readiness, evidence requirements, issue remediation, and implementation of regulatory, policy, control, system, and process changes. It also contributes to cross-functional assignments, backlog support, special projects, and transformation initiatives as business needs shift. The role identifies process improvements, AI-enabled solutions, and other efficiencies to improve documentation quality, consistency, productivity, and employee experience. It consults with business partners and leaders, makes recommendations, influences decisions, and drives work to completion. The consultant also supports onboarding and development of less-experienced staff through guidance, work direction, and knowledge sharing. This position offers a hybrid work schedule and requires willingness to work on-site at one of the stated locations. Relocation assistance is unavailable, and the role is not eligible for visa sponsorship.

Requirements

At least 2 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Willingness to work on-site at one of the stated locations under the hybrid work schedule.

Nice To Haves

Strong professional and technical writing skills, including translating complex business, process, policy, risk, and control information into clear, concise, user-focused documentation.
Ability to independently manage the end-to-end documentation lifecycle, including intake, research, consultation, drafting, review, certification, approval, and publication while balancing competing priorities.
Strong consulting and analytical skills, including asking effective questions, identifying gaps and downstream impacts, challenging or refining content, and recommending practical solutions.
Ability to build trusted relationships and influence business partners and subject matter experts, adapting communication to obtain decisions, resolve issues, and maintain accountability and momentum.
Experience supporting risk, control, audit, compliance, or regulatory change, including documentation that supports risk mitigation, control execution, and testing.
Experience managing planned, urgent, and time-sensitive work in a high-volume, fast-paced environment while maintaining quality and accuracy.
Continuous-improvement mindset, including identifying and implementing AI-enabled solutions, automation, or other efficiencies and sharing successful practices.
Ability to support and develop less-experienced team members through onboarding, side-by-side guidance, knowledge sharing, and work direction.
Proficiency with Microsoft Office and documentation or workflow tools such as Adobe Acrobat Pro, Snagit, Policy Governance Platform (PGP), Enterprise Policy Library, Jira WIM, and AI-enabled tools such as Copilot.

Responsibilities

Develop, revise, and maintain business procedures and supporting documentation, ensuring accuracy, clarity, consistency, quality, and adherence to documentation standards.
Partner with business subject matter experts, process owners, Risk, Controls, Policy, and other stakeholders to translate complex requirements into clear, actionable business documentation.
Manage documentation work independently from intake through publication, including research, stakeholder consultation, quality review, approvals, governance requirements, and timely execution.
Support documentation governance and risk management, including audit readiness, evidence requirements, issue remediation, and implementation of regulatory, policy, control, system, and process changes.
Use independent judgment on moderate-risk deliverables to identify documentation gaps, risks, dependencies, and opportunities and develop practical recommendations and solutions.
Contribute to Auto documentation priorities, cross-functional assignments, backlog support, special projects, and transformation initiatives as needed.
Identify and implement process improvements, AI-enabled solutions, and other efficiencies that improve documentation quality, consistency, productivity, or employee experience.
Evaluate opportunities to work differently and share effective practices, tools, and learnings across the team.
Consult with business partners and leaders, provide recommendations, influence decisions, and drive documentation work through completion.
Support onboarding and development of less-experienced staff through side-by-side support, work direction, knowledge sharing, and guidance on documentation, quality, and governance expectations.
Promote continuous improvement and team effectiveness by identifying emerging needs, sharing best practices, challenging existing approaches when appropriate, and strengthening team practices.
Fulfill applicable risk program obligations, follow Wells Fargo policies and procedures, escalate and remediate issues, and make sound risk decisions.