Business Excellence Manager, LATAM

Abbott•Hollywood, FL
•$113,300 - $226,700•Onsite

About The Position

The Business Excellence Manager leads implementation of Abbott’s global Business Excellence strategy across the LATAM region and its countries. The role develops capabilities that support Class A business performance and decision-making, and serves as a strategic partner to regional and country leadership in adopting Class A standards, governance, and best practices. The position influences senior stakeholders to align commercial, supply chain, finance, and portfolio plans through effective S&OP. It drives maturity advancement and continuous improvement initiatives to strengthen operational performance, cross-functional alignment, and planning and execution excellence. The role has regional responsibility for Business Excellence and S&OP maturity in LATAM, influencing senior leaders without direct line authority in a highly matrixed, multi-country environment. It affects forecast reliability, inventory optimization, service levels, and organizational alignment. The position is based in Hollywood/Miami, Florida, and requires travel 25% of the time.

Requirements

  • At least 5 years of experience in commercial operations, supply chain, demand planning, business planning, or business excellence roles.
  • Ability to work effectively within a complex organization and collaborate with diverse stakeholders.
  • Strong communication skills in English.
  • Education and training skills.
  • Leadership and motivational skills, including the ability to be assertive with more senior people.
  • Ability to lead project teams, influence people, and make decisions.

Nice To Haves

  • S&OP / IBP certification, such as Oliver Wight or APICS / ASCM.
  • Spanish or Portuguese language skills.

Responsibilities

  • Lead deployment and maturity improvement of Class A S&OP across LATAM countries, ensuring adherence to global standards and governance.
  • Partner with LATAM regional and country leadership and cross-functional teams, including Commercial, Supply Chain, Finance, Demand Planning, and NPI, to improve forecast quality and S&OP outputs.
  • Conduct S&OP maturity assessments, identify gaps against Class A expectations, develop targeted improvement roadmaps, and lead local teams in executing them.
  • Coach, train, and develop country and regional leaders on S&OP concepts, tools, and performance metrics.
  • Share best practices across markets and contribute to global Business Excellence capability development.
  • Influence LATAM regional leaders, Country General Managers, Finance Directors, Supply Chain Directors, and other senior functional leaders without direct line authority.

Benefits

  • Career development opportunities with an international company.
  • Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
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