Sr. Manager, Business Excellence

Flex•Milpitas, CA
•$161,800 - $222,500•Onsite

About The Position

Flex is seeking a Sr. Business Excellence Manager in Milpitas, California, to lead operational excellence and continuous-improvement efforts across manufacturing operations supporting L06, L10, and L11 environments. Reporting to the Operations Director, the role leads Business Excellence Leaders and Technicians and partners with Operations, Engineering, Quality, Supply Chain, and Program Management to improve performance in capacity, quality, cost, delivery, productivity, and customer satisfaction. The manager acts as a change agent, applying Lean, Six Sigma, Industrial Engineering, and data-driven decision-making to create a culture of continuous improvement and deliver sustainable business results aligned with customer and organizational objectives. The role includes site-wide transformation, process standardization, productivity and capacity initiatives, digital transformation, factory expansion and ramp support, and strategic planning. The manager also communicates performance and improvement strategies to site leadership and customer stakeholders and ensures improvements are sustained through governance, audits, controls, and operational reviews.

Requirements

  • Typically 8+ years of experience in Manufacturing, Industrial Engineering, Business Excellence, Operations Excellence, Lean Transformation, or a related field.
  • At least 3 years of leadership experience managing engineers, analysts, technicians, or continuous-improvement professionals.
  • Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, Business Administration, or a related field.
  • Proven track record leading Lean transformations and delivering measurable operational improvements.
  • Expertise in Lean Manufacturing, Six Sigma, Kaizen Facilitation, Value Stream Mapping, Industrial Engineering, Root Cause Analysis, Capacity Planning, Productivity Improvement, and Operational Excellence.
  • Experience leading cross-functional teams and influencing senior leadership.
  • Strong analytical and business acumen, including the ability to translate data into actionable business decisions.
  • Proficiency with manufacturing KPIs, dashboards, business intelligence, and statistical analysis tools.
  • Excellent communication, presentation, and stakeholder-management skills.
  • Ability to manage multiple complex projects simultaneously in a fast-paced environment.
  • Green Belt certification required.
  • Strong financial acumen, including experience developing business cases, ROI analyses, and cost-reduction strategies.

Nice To Haves

  • Master's degree in MBA, Engineering Management, or a related discipline.
  • Black Belt certification preferred.

Responsibilities

  • Lead, coach, and develop Business Excellence Leaders and Technicians supporting manufacturing operations and improvement initiatives.
  • Lead Kaizen events and coach new Lean Six Sigma practitioners.
  • Engage the organization in a culture of continuous improvement.
  • Partner with Operations leadership to improve Safety, Quality, Delivery, Cost, Inventory, and Productivity metrics.
  • Lead site-wide continuous-improvement programs, Kaizen events, Value Stream Mapping, and operational transformation initiatives.
  • Establish and govern standard work, best practices, visual management systems, and performance management processes across manufacturing operations.
  • Drive labor productivity, capacity optimization, direct labor efficiency, cycle-time reduction, and cost-improvement initiatives.
  • Support programs by improving manufacturing scalability, operational readiness, and execution excellence.
  • Lead cross-functional root-cause analysis, corrective actions, and sustainable problem-solving using Lean Six Sigma methodologies.
  • Identify and eliminate operational waste while improving material flow, factory utilization, and process efficiency.
  • Develop operational dashboards, KPIs, and business intelligence tools to monitor performance and identify improvement opportunities.
  • Facilitate Continuous Improvement Maturity Assessments and develop plans to close identified gaps.
  • Drive digital transformation and Industry 4.0 initiatives through automation, data analytics, and smart manufacturing solutions.
  • Support capacity planning, factory expansion, production ramp activities, and new product introduction programs.
  • Collaborate with Engineering, Quality, Manufacturing, and Supply Chain teams to improve end-to-end value streams.
  • Champion Flex Lean Enterprise principles and drive Yokoten implementation of best practices across the site.
  • Lead annual strategic planning initiatives related to operational excellence and business performance improvement.
  • Present business performance, project updates, and operational improvement strategies to site leadership and customer stakeholders.
  • Sustain improvements through governance mechanisms, audits, controls, and operational reviews.

Benefits

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
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