Business Excellence Manager

Flex•Milpitas, CA
•$136,000 - $187,000

About The Position

The Business Excellence Manager leads a team of Business Excellence Leaders and Technicians responsible for operational excellence, continuous improvement, Lean transformation, process standardization, and productivity enhancement across manufacturing operations supporting L06, L10, and L11 environments. The role partners with Operations, Engineering, Quality, Supply Chain, and Program Management to improve operational performance, capacity, quality, cost, delivery, and customer satisfaction. The manager acts as a change agent who builds a continuous improvement culture using Lean, Six Sigma, Industrial Engineering, and data-driven decision-making. The position supports manufacturing performance and strategic initiatives, including operational readiness, capacity planning, factory expansion, production ramps, and new product introductions. It also drives digital transformation and Industry 4.0 initiatives and ensures improvements are sustained through governance, audits, controls, and operational reviews.

Requirements

  • Typically 8 or more years of experience in Manufacturing, Industrial Engineering, Business Excellence, Operations Excellence, Lean Transformation, or a related field.
  • At least 3 years of leadership experience managing engineers, analysts, technicians, or continuous improvement professionals.
  • Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, Business Administration, or a related field.
  • Proven track record leading Lean transformations and delivering measurable operational improvements.
  • Demonstrated expertise in Lean Manufacturing, Six Sigma, Kaizen Facilitation, Value Stream Mapping, Industrial Engineering, Root Cause Analysis, Capacity Planning, Productivity Improvement, and Operational Excellence.
  • Experience leading cross-functional teams and influencing senior leadership.
  • Strong analytical and business acumen, including the ability to translate data into actionable business decisions.
  • Proficiency with manufacturing KPIs, dashboards, business intelligence, and statistical analysis tools.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to manage multiple complex projects simultaneously in a fast-paced environment.
  • Green Belt certification required.
  • Strong financial acumen and experience developing business cases, ROI analyses, and cost reduction strategies.

Nice To Haves

  • Master's degree in Business Administration, Engineering Management, or a related discipline.
  • Black Belt certification.
  • Experience influencing and improving labor productivity, Direct Labor Efficiency, Overall Equipment Effectiveness, manufacturing cycle time, capacity utilization, Cost of Poor Quality, Defects Per Million Opportunities, First Pass Yield, On-Time Delivery, inventory turns, cost reduction and productivity savings, throughput performance, factory utilization, and Continuous Improvement Maturity Scores.

Responsibilities

  • Lead, coach, and develop Business Excellence Leaders and Technicians supporting manufacturing operations and strategic improvement initiatives.
  • Lead Kaizen events and coach new Lean Six Sigma practitioners.
  • Engage the organization in a culture of continuous improvement.
  • Partner with Operations leadership to improve Safety, Quality, Delivery, Cost, Inventory, and Productivity metrics.
  • Lead site-wide Continuous Improvement programs, Kaizen events, Value Stream Mapping activities, and operational transformation initiatives.
  • Establish and govern standard work, best practices, visual management systems, and performance management processes across manufacturing operations.
  • Drive labor productivity, capacity optimization, direct labor efficiency, cycle time reduction, and cost improvement initiatives.
  • Support programs by improving manufacturing scalability, operational readiness, and execution excellence.
  • Lead cross-functional root cause analysis, corrective actions, and sustainable problem-solving using Lean Six Sigma methodologies.
  • Identify and eliminate operational waste while improving material flow, factory utilization, and process efficiency.
  • Develop operational dashboards, KPIs, and business intelligence tools to monitor performance and identify improvement opportunities.
  • Facilitate Continuous Improvement Maturity Assessments and develop plans to address identified gaps.
  • Drive digital transformation and Industry 4.0 initiatives through automation, data analytics, and smart manufacturing solutions.
  • Support capacity planning, factory expansion, production ramp activities, and new product introduction programs.
  • Collaborate with Engineering, Quality, Manufacturing, and Supply Chain teams to improve end-to-end value streams.
  • Champion deployment of Flex Lean Enterprise principles and implementation of best practices across the site.
  • Lead annual strategic planning initiatives related to operational excellence and business performance improvement.
  • Present business performance, project updates, and operational improvement strategies to site leadership and customer stakeholders.
  • Ensure improvements are sustained through governance mechanisms, audits, controls, and operational reviews.

Benefits

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement
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