Business EDI Operations Analyst

Florida Blue•Irving, TX

4d•Onsite

About The Position

The Business Operations Analyst analyzes and assesses daily operational metrics, reports, and projects to serve client needs. The role supports reporting and analysis for projects, including maintenance and accuracy of EDI 835 files, with a primary focus on continuous improvement. It also addresses operational escalations, identifies root causes and trends, and partners with department leaders to improve processes and systems. The position is based in the office at 6535 SH 161, Irving, Texas 75063.

Requirements

At least 4 years of related work experience.
Prior experience working closely with EDI 835 files.
Bachelor’s degree in Business Administration or a related degree; additional related equivalent work experience may substitute.
Advanced reporting skills and significant experience with Microsoft Word, Excel, and PowerPoint.
Ability to multitask, prioritize responsibilities, and take initiative on current projects.
Flexibility in response to changing responsibilities.
Proactive approach to asking questions, seeking clarification, and navigating ambiguity.
Strong oral and written presentation and communication skills.
Comfort working across operational areas with key decision-makers and leadership.
Ability to work amid ambiguity and present information in an understandable way.

Nice To Haves

Master’s degree preferred.

Responsibilities

Provide analysis and reporting for projects, including EDI 835 file maintenance and accuracy.
Focus on continuous improvement to support client needs and demands.
Update processes and procedures and perform administrative tasks.
Assist with clinical implementation as requested by leadership.
Support training initiatives and tasks as needed.
Assess situations quickly and develop short-term solutions and long-term improvement plans using input from others and data analysis.
Address escalations by identifying root causes and analyzing day-to-day operations within Communitas.
Generate reports and data to identify trends and partner with department leaders on processes, procedures, triggers, and impacts.
Streamline processes and systems to enable growth and capabilities.
Participate in client and leadership calls and meetings as requested, serving as a subject matter expert who reads and reports data to support decisions.