CSC Business Direct Banker 1

Huntington National BankColumbus, OH
Onsite

About The Position

This job posting is for a Contractor Conversion. The CSC Business Direct Banker works individually and as part of a team to meet and exceed Customer Solution Center and site performance goals. Provides inbound support for Business customers.

Requirements

  • High School Diploma or GED
  • 1 year of customer service experience
  • Must possess exceptional written and oral communication skills, including typing, grammar and spelling proficiency
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Goal-oriented sales experience
  • Ability to work independently, in a fast paced and changing environment
  • Ability to multitask and assist multiple customers at once
  • Desired candidates will have a strong referral/sales record
  • Knowledge of MS Office applications, various internet browsers is a plus
  • Experience with Business Banking customers and knowledge of business services and products is preferred

Responsibilities

  • Profile to facilitate Service to Sales
  • Anticipate customer needs to support first contact resolution
  • Adhere to bank policies and procedures
  • Manage reputational risk by complying with risk standards
  • Exemplify core values everyday
  • Cross-sell products while following all regulatory requirements
  • Provide additional customer support to other specialty lines of business when needed
  • Performs other duties as assigned

Benefits

  • Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.
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