BDC Customer SALES/MANAGER Rep

Naples Nissan • Naples, FL

1d • Onsite

About The Position

We are seeking a motivated, professional, and results-driven Business Development & Sales Manager to join our automotive dealership in Naples, Florida. This individual will play an important role in generating new business opportunities, managing incoming customer inquiries, following up on internet leads, and developing relationships that help grow dealership sales.

The ideal candidate is comfortable on the telephone, has excellent communication skills, understands the importance of customer follow-up, and can identify opportunities to expand the dealership's business within the automotive industry.

This position is ideal for someone who enjoys sales, building relationships, making outbound calls, and helping a business grow.

Requirements

• Previous experience in sales, business development, telephone sales, or customer service.
• General knowledge of the automotive industry and dealership operations.
• Comfortable making a high volume of outbound telephone calls.
• Excellent verbal and written communication skills.
• Strong customer service, follow-up, and relationship-building abilities.
• Working knowledge of Microsoft Excel and Windows-based computer systems.
• Ability to manage multiple leads, prioritize tasks, and stay organized.
• Self-motivated, dependable, and goal-oriented, with a strong desire to generate new business.
• Professional demeanor and the ability to communicate effectively with customers and business partners.

Nice To Haves

• Automotive industry or automobile dealership experience preferred.
• Experience working in an automobile dealership.
• Previous business development, BDC, inside sales, or sales management experience.
• Experience managing internet leads and customer follow-up processes.
• Familiarity with dealership CRM systems and lead management software.
• Experience developing relationships with automotive businesses, commercial accounts, or other potential business partners.
• A demonstrated ability to generate leads, schedule appointments, and contribute to sales growth.

Responsibilities

• Identify and develop new business opportunities for the dealership.
• Build and maintain relationships with potential customers, business partners, and automotive industry contacts.
• Proactively reach out to prospective customers and businesses to generate new sales opportunities.
• Support dealership sales initiatives and help increase customer acquisition and retention.
• Develop creative strategies to expand the dealership's presence and generate additional revenue.
• Handle incoming telephone calls and respond professionally to customer inquiries.
• Make outbound calls to prospective customers, existing customers, and business contacts.
• Follow up consistently with customers to generate appointments, sales opportunities, and repeat business.
• Maintain professional telephone etiquette and represent the dealership positively.
• Track customer interactions and follow-up activities to ensure no opportunities are missed.
• Respond promptly to internet leads, online inquiries, and prospective customer requests.
• Contact potential customers by phone, email, and other approved communication channels.
• Qualify leads, identify customer needs, and schedule appointments when appropriate.
• Maintain accurate records of leads, communications, and follow-up activities.
• Work with the dealership team to convert leads into business opportunities.
• Use Microsoft Excel and Windows-based computer systems to maintain records, track leads, and prepare reports.
• Update customer information and maintain organized sales and business development records.
• Monitor lead activity, follow-up performance, and business development opportunities.
• Assist with sales reports, customer databases, and other administrative tasks as needed.

Benefits

• Competitive salary plus performance-based incentives (based on experience)
• An opportunity to play an important role in growing an established automotive business.
• A professional and team-oriented work environment.
• Competitive compensation based on experience and qualifications.
• Potential performance-based incentives tied to business development and sales results.
• Opportunities to build industry relationships and contribute directly to dealership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed