Business Development Representative

CrossCountry Freight Solutions•Phoenix, AZ

About The Position

CrossCountry Freight Solutions (CCFS) is seeking a Business Development Representative to join their team. This role focuses on building long-term relationships and pursuing new sales opportunities within an assigned territory. The representative will provide progressive freight solutions, develop sales programs to improve services and profitability, and assist in sales and marketing objectives. The goal is to achieve universal prosperity for customers, the company, team members, and communities by using the latest technology for quality service and on-time delivery.

Requirements

3+ years of experience in sales or relevant industry experience
Self-motivated and results driven
Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
High level of cognitive and emotional intelligence.
Ability to gain a strong understanding and working knowledge of the following areas: CCFS markets, contracts, pricing publications, and competitors; CCFS infrastructure and operating characteristics; CCFS information and reporting systems; Interline partner systems, capabilities and procedures; Transportation industry behavior, including CCFS pricing mechanisms and costing systems.

Responsibilities

Identifies leads, calls on prospective customers and manages partnerships with existing customers within an assigned territory to meet sales targets.
Gains the trust and respect of customer decision makers by applying logistics expertise to anticipate and solve their transportation challenges.
Develops mutually beneficial relationships with customers that include multiple points of contact between both CCFS and the customer.
Learns the customer’s business, competitive area, transportation needs and transportation selection process and serves as an expert advisor on business related matters.
Learns and effectively communicates CCFS’ value propositions to existing and prospective customers.
Closes new business deals by developing and negotiating contracts and integrating the requirements with operations.
Communicates with customers on a regular basis to ensure that their needs are being met and works closely with operations to meet the needs of both CCFS and the customer.
Communicates customer issues and opportunities with appropriate team members to help resolve conflict.
Strategizes with other departments to develop and conduct annual contract reviews and negotiates implementation with customers.
Utilizes CCFS supplied tools, analyzes data and tracks account sales activity to organize and efficiently manage territory.
Utilizes Salesforce to direct daily activities, manage pipeline progress, and share information with other team members and managers.
Integrates with sales team members; sharing strategies, techniques, and quality opportunities for other territories.
Communicates between all relevant functions and departments to ensure they are aware of pertinent market conditions and customer knowledge.