Business Development Representative

The Knowledge Coop•Vancouver, WA

3d•Hybrid

About The Position

Knowledge Coop is seeking a driven, sales-focused Business Development Representative to generate qualified sales opportunities, execute outbound prospecting, support deal progression, and identify growth opportunities across new and existing accounts. This role is ideal for someone who wants to build a long-term career in SaaS sales and grow into a future Account Executive role. You will work closely with sales leadership to engage target accounts, qualify opportunities, coordinate follow-through, and help maintain momentum throughout the sales process. Success in this role will be measured by qualified opportunities created, outbound sales activity, pipeline contribution, follow-through consistency, CRM discipline, meeting quality, and contribution to closed-won revenue. This role is best suited for someone who is proactive, resilient, coachable, highly organized, comfortable with cold outreach, and motivated by revenue growth and performance-based success.

Requirements

1–3 years of experience in SaaS sales, SDR/BDR, business development, or a similar revenue-focused role
Experience with outbound lead generation across email, phone, LinkedIn, or similar channels
Experience working in a CRM such as HubSpot or Salesforce
Strong written and verbal communication skills
Ability to research accounts and personalize outreach
Strong organization, follow-through, and attention to detail
Ability to manage multiple prospects, tasks, and follow-up sequences at once
Comfortable working cross-functionally with Sales, Customer Success, and Revenue Operations
Metrics-driven, accountable, and comfortable with outbound prospecting, cold outreach, and rejection
Able to balance proactive sales activity with CRM discipline and operational consistency
Comfortable in a fast-moving, evolving environment with shifting priorities
Interested in building a long-term career in SaaS sales, business development, or revenue growth

Responsibilities

Build targeted prospect lists based on sales priorities and ICP criteria
Execute outbound campaigns across email, LinkedIn, and phone
Research target accounts and identify relevant buyer personas
Qualify inbound and outbound leads based on fit, need, timing, and buying potential
Book qualified meetings and discovery calls with target prospects
Track outbound activity, lead generation performance, and conversion metrics
Improve outreach messaging and prospect engagement over time
Identify prospects that align with Knowledge Coop’s ICP, buyer personas, and relevant use cases
Document qualification notes, buyer context, and next steps in the CRM
Ensure qualified opportunities are properly documented and accepted by sales leadership before pipeline progression
Follow up with prospects who are not yet ready to buy
Re-engage dormant or stalled prospects when appropriate
Support meeting quality, reduce no-shows, and improve pipeline conversion through consistent follow-through
Support sales leadership in moving active opportunities through the sales process
Track deal progress and ensure next steps are clearly defined, scheduled, and completed
Help prepare proposals, sales materials, and supporting documentation
Schedule meetings and support day-to-day sales coordination
Identify stalled deals and help drive follow-up and re-engagement
Maintain accurate CRM records for assigned leads, contacts, accounts, activities, and opportunities
Keep required fields, notes, next steps, and follow-up actions current
Follow established sales processes, pipeline stages, workflows, and documentation expectations
Partner with Revenue Operations to support CRM discipline, pipeline visibility, and forecasting accuracy
Partner with Customer Success and sales leadership to identify potential expansion opportunities
Track account signals such as renewal timing, engagement trends, seat growth, and customer context
Surface upsell and cross-sell opportunities to sales leadership
Help ensure growth opportunities are properly tracked and not missed due to process gaps or unclear ownership
Outbound prospecting and sales activity execution
Qualified meeting and opportunity generation
Prospect follow-through and re-engagement
CRM accuracy for assigned sales activity and pipeline movement
Deal progression support and pipeline visibility
Expansion signal identification and coordination