Business Development Representative, Hospitality

Flywire • Boston, MA

9h • Hybrid

About The Position

The Business Development Representative will be focused on the Hospitality vertical. They are responsible for assisting sales management with various administrative tasks that include, but not limited to, assisting in monthly report preparation, researching target information using the current data analytics platform, working with sales reps to update account, contact and opportunity information in Salesforce, helping execute on various sales projects, and performing assigned tasks on a daily/weekly/quarterly/annual basis. The ideal candidate will also have stellar writing skills and creative flair. It is important that the BDR has strong internal relationships throughout the organization and is unafraid to reach out to our hospitality customers.

Requirements

• Associate’s or Bachelor's Degree in Hospitality Management, Business Administration, Marketing or similar preferred.
• Previous experience in the Hospitality industry, sales administration, or a similar role.
• Exceptional interpersonal and customer service skills.
• Strong technical skills, including Salesforce.com, GoToMeeting, and GoogleSuite.
• High energy, self-motivated, and ambitious personality.
• Represent Sertifi in a positive and professional way in all interactions.
• Ability to build professional trust and respect.
• Proven record of sound judgment.
• Advanced knowledge of administrative recordkeeping.
• Familiarity with sales reports and sales records.
• Ability to take initiative and work well independently or as part of a team.
• Proficiency with word processing and spreadsheet software.
• Comfortable cold-calling and prospecting as needed.
• The ability to assess client needs and articulate attainable solutions is essential
• Excellent communication skills, organizational skills and integrity

Responsibilities

• Perform accurate and timely data entry and validation to support regional sales strategy
• Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands and management companies. Weekly average 500+ emails and 100+ calls.
• Perform administrative duties to support the sales team including scheduling meetings, demonstrations, webinars and team reporting on a weekly basis. Weekly average setting up 3-5 demonstrations
• Learn all solutions and be able to demonstrate solutions online with customers and prospects
• Provide administrative and business support to the regional sales team to drive sales revenue and retain existing customers, including contact research based on assigned accounts
• Collaborate with sales leadership and the marketing team to create relevant sales materials and resources for all accounts, including email content and cadences
• When needed, initiate communication and identify key decision makers through a mix of research, cold calling and emailing on a project basis
• Manage and follow up with leads from trade shows, webinars, website
• Coordinate/create special reports and projects when necessary and as assigned by the sales management team
• Work closely with designated sales reps on target accounts and create new opportunities via prospecting and follow up, on a project basis, including creation of a quarterly Sales Plan
• Other duties as assigned, ability to travel on occasion as needed
• Interacts on a daily basis with the Director of Sales, and reps
• Attend interactive weekly meetings with the regional sales team - take, distribute and file meeting minutes as needed
• Perform special assignments and duties when necessary and requested

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree