Business Development Representative

Steer • Waltham, MA

3d • Onsite

About The Position

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About the Role
We’re looking for a Business Development Representative to help build and scale our outbound motion at Steer. This role is focused on uncovering lucrative new business opportunities, facilitating product demos, and guiding customers through a streamlined sales process.
This is not a passive, inbound role. You will be expected to create opportunities from scratch, navigate organizations, and develop messaging that resonates with small business owners and operators in blue-collar industries. We are looking for someone who is no stranger to overcoming obstacles and strives to exceed expectations. Come join a team where skill cultivation, career advancement, and talent retention are core values.
The role is 5x a week onsite in Waltham, MA.
Compensation: $90k OTE ($60,000 base salary + commission)

Requirements

• 1+ years of sales experience, specifically in outbound prospecting or business development.
• A history of meeting or exceeding sales quotas and activity metrics.
• Excellent verbal and written communication skills with comfort in phone-based outreach.
• Experience performing product demonstrations and consultations.
• Ability to commute to the Waltham, MA office.

Nice To Haves

• Familiarity with the automotive industry, home services, or blue-collar sectors.
• Experience selling software or working in a high-growth startup environment.
• Experience using CRM tools (like HubSpot or Salesforce) to manage opportunities.

Responsibilities

• Drive Outbound Growth: Conduct a high volume of calls and outreach to identify and engage decision-makers and economic buyers.
• Master the Product: Develop a deep understanding of our SaaS product and its features to effectively communicate value during online product demos.
• Consultative Selling: Employ a consultative approach to understand prospects' needs and tailor presentations to their specific pain points.
• Pipeline Management: Maintain meticulous records of sales activities and customer interactions in our CRM to ensure accurate forecasting.
• Partner for Success: Qualify opportunities and collaborate closely with the broader sales team on strategy and deal progression.

Benefits

• 100% employer-paid medical insurance
• Flexible PTO with a 15-day minimum
• Equity package
• Generous Parental Leave
• 401(k)
• Growth & Learning Stipend
• WFH Equipment (for your home setup)
• A collaborative, high-ownership culture with opportunities for career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed