Business Development Representative

TapMango • Toronto, ON

19h • Hybrid

About The Position

TapMango is seeking a driven and strategic Business Development Representative (BDR) to fuel our growing mid-market sales motion. In this role, you’ll be responsible for generating high-quality pipeline by engaging senior decision makers at multi-location brands across restaurants, retail, health & beauty, and fitness. This is not a high-volume, spray-and-pray outbound role. You’ll focus on thoughtful, personalized outreach and meaningful conversations with real operators who care about customer retention, repeat visits, and revenue growth. This position is hybrid (2 days in office located at yonge and sheppard).

Requirements

• 1–3+ years of BDR/SDR experience, ideally selling into mid-market or SMB+ accounts
• Confidence and professionalism speaking with senior decision makers
• Strong written and verbal communication skills with an emphasis on personalization
• Curious, coachable, and resilient mindset with a desire to grow in sales
• Highly organized and comfortable managing multiple accounts and outreach efforts
• Metrics-driven with a strong sense of ownership and accountability
• Experience selling SaaS, martech, fintech, or restaurant/retail technology is a strong asset

Responsibilities

• Own top-of-funnel pipeline creation through strategic outbound prospecting into defined mid-market segments (typically 5–50+ locations)
• Research target accounts to personalize outreach and demonstrate a strong understanding of each prospect’s business
• Engage senior stakeholders—including Owners, Founders, CMOs, and Operations leaders—in value-driven conversations
• Uncover pain points related to customer engagement, retention, and growth through thoughtful discovery
• Book qualified discovery meetings for Account Executives and ensure strong handoff context
• Maintain accurate CRM activity, pipeline tracking, and reporting
• Collaborate closely with Account Executives, Marketing, and Sales Leadership to refine messaging and targeting
• Continuously test, iterate, and improve outbound sequences, messaging, and vertical-specific approaches

Benefits

• Generous time off plan
• Hybrid work - we will to assist with making your remote office space as comfortable as possible
• Continuous virtual coaching and support
• Comprehensive health benefits
• Subsidized gym membership
• Performance recognition
• Professional development program
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees