Business Development Representative, Emphasys HFA

Aquila Software Group•Miramar, FL
•Remote

About The Position

At Aquila, we invest in category-defining B2B/B2G software companies globally, acting as a thought-partner, striving for the success of our companies in the long term. We are a well-managed, profitable company that operates like a startup with the financial backing of a parent company. For our people, this means limitless possibilities. We are unapologetically unique, pivoting to respond to the needs of the multiple markets we operate in. We have ambitious goals, and we are looking for genuine contributors with integrity, energy, flexibility, and loyalty. We are investing in building future leaders who can take an idea and make things happen. At Emphasys HFA (Housing Finance Agency), a division of Emphasys, we build and support the only end-to-end financial software in the U.S. dedicated to affordable housing. As the largest full-service provider in this space, we enable State Housing Finance Agencies and other public organizations to administer programs that help families access affordable homeownership or rental housing. Our solutions power the financial backbone that processes funding, manages compliance, and ensures every dollar of support is tracked and maximized.

Requirements

  • Experience in business development, sales development, lead generation, inside sales, account development, or a related customer-facing role.
  • Or, earlier in your sales career with other professional experience that demonstrates your interest in building a career in technology sales.
  • Ask thoughtful questions, listen carefully, and genuinely want to understand how a customer operates before deciding how to engage them.
  • Can look at a complex situation, identify what needs to happen next, and work through the steps rather than stopping at the first obstacle.
  • Comfortable creating opportunities rather than waiting for them to appear.
  • Can handle unanswered outreach and rejection without losing momentum, while staying persistent, professional, and thoughtful in your follow-up.
  • Can manage multiple opportunities, follow up with different stakeholders, keep documentation accurate, and stay on top of details.
  • Comfortable coordinating information across teams and know that moving an opportunity forward often requires persistence and follow-through.
  • Can build rapport with different types of stakeholders and communicate clearly in writing and conversation.
  • Enjoy working with Product, Client Services, Marketing, and Sales rather than operating independently, and know how to seek out the right person when you need information or support.
  • Comfortable learning new technology and interested in using AI and digital tools to improve how you research, communicate, and work.

Nice To Haves

  • Experience with CRM, LinkedIn, sales engagement platforms, or software sales is an asset.
  • Experience in housing, affordable housing, Housing Finance Agencies, government, or technology is an asset.
  • Strong sales potential who wants to develop expertise in this specialized market.

Responsibilities

  • Research the HFA market, identify prospective contacts and untapped opportunities, and use targeted outreach to create meaningful conversations.
  • Work with existing customer relationships to identify opportunities to introduce additional Emphasys HFA products to teams and departments that may not currently use them.
  • Qualify interest, understand customer needs, identify the right stakeholders, and connect opportunities with the Strategic Account Executive when they are ready for deeper sales engagement.
  • Nurture relationships with longer timelines and continue building knowledge until an opportunity is ready to progress.
  • Help identify relevant RFP opportunities and coordinate the information needed to respond.
  • Work with Product Managers and other internal teams to gather answers, build response matrices, organize documentation, and keep the process moving through detailed and complex government procurement requirements.
  • Help organize contract documentation and follow up on items such as insurance certificates and other required materials.
  • Support the process without owning pricing or final commercial decisions, ensuring the right information is gathered and the opportunity continues moving toward completion.
  • Take smaller, lower-value product opportunities from initial conversation through close.
  • Manage the full sales cycle and build confidence as a technology sales professional.
  • Listen carefully to prospects and customers, stay curious about changing HFA needs, and share what you are learning with Sales, Marketing, Product, and Client Services.
  • Use CRM, LinkedIn, sales and research tools, and AI-enabled technology to research accounts, organize information, prepare outreach, and work more efficiently.
  • Look for practical ways technology can improve your approach to business development.

Benefits

  • Limitless possibilities
  • Opportunities to grow your career over time
  • Opportunities to deepen and expand customer partnerships
  • Opportunity to use modern tools in your research and sales work
  • Opportunity to learn how emerging technology can support customers and shape the market
  • Opportunity to take ownership of smaller product sales from start to close
  • Opportunity to continue expanding your responsibilities
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