Business Development Representative, Emphasys HFA

Aquila • US - Remote, FL

7d • Remote

About The Position

Emphasys HFA, a division of Emphasys, is seeking a Business Development Representative to support its growth and expand the sales function. This role involves targeted business development and hands-on support for RFPs, contracts, customer opportunities, and early-stage sales processes. The representative will research the HFA market, identify new contacts and opportunities, coordinate information across various internal teams, and help advance opportunities. Over time, there is an opportunity to manage smaller product sales from initial conversation to close. This is a full-time, remote role based in the United States, with a preference for Eastern or Central Time zones.

Requirements

• Experience in business development, sales development, lead generation, inside sales, account development, or a related customer-facing role.
• Or, earlier in sales career with other professional experience demonstrating interest in building a career in technology sales.
• Ability to ask thoughtful questions, listen carefully, and understand customer operations.
• Ability to look at a complex situation, identify next steps, and work through them.
• Comfortable creating opportunities rather than waiting for them.
• Ability to handle unanswered outreach and rejection without losing momentum.
• Persistence, professionalism, and thoughtfulness in follow-up.
• Ability to manage multiple opportunities, follow up with different stakeholders, keep documentation accurate, and stay on top of details.
• Comfortable coordinating information across teams.
• Ability to build rapport with different types of stakeholders.
• Clear communication skills in writing and conversation.
• Enjoyment of working with Product, Client Services, Marketing, and Sales.
• Ability to seek out the right person when information or support is needed.
• Comfortable learning new technology.
• Interest in using AI and digital tools to improve research, communication, and work.
• Experience with CRM, LinkedIn, sales engagement platforms, or software sales is an asset.
• Experience in housing, affordable housing, Housing Finance Agencies, government, or technology is an asset.
• Or, strong sales potential who wants to develop expertise in this specialized market.

Nice To Haves

• Experience with CRM, LinkedIn, sales engagement platforms, or software sales.
• Experience in housing, affordable housing, Housing Finance Agencies, government, or technology.
• Strong sales potential who wants to develop expertise in this specialized market.

Responsibilities

• Research the HFA market, identify prospective contacts and untapped opportunities, and use targeted outreach to create meaningful conversations.
• Work with existing customer relationships to identify opportunities to introduce additional Emphasys HFA products.
• Qualify interest, understand customer needs, identify the right stakeholders, and connect opportunities with the Strategic Account Executive.
• Nurture relationships with longer timelines and continue building knowledge until an opportunity is ready to progress.
• Help identify relevant RFP opportunities and coordinate the information needed to respond, working with Product Managers and internal teams.
• Help organize contract documentation and follow up on items such as insurance certificates and other required materials.
• Take ownership of smaller, lower-value product opportunities from initial conversation through close.
• Listen carefully to prospects and customers, stay curious about changing HFA needs, and share learnings with Sales, Marketing, Product, and Client Services.
• Use CRM, LinkedIn, sales and research tools, and AI-enabled technology to research accounts, organize information, prepare outreach, and work more efficiently.

Benefits

• Joining a broader organization with opportunities to grow your career over time as part of Constellation Software.
• Opportunities to deepen and expand customer partnerships.
• Build valuable expertise in affordable housing technology and public-sector sales.
• Opportunity to use modern tools in research and sales work.
• Learn how emerging technology can support customers and shape the market.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed