Business Development Representative (Outbound)

HEALTHSTREAM INC•Nashville, TN

1d•Hybrid

About The Position

The Business Development Representative (Outbound) role has been created for the purpose of generating interest, developing leads, and increasing market share for HealthStream's solutions. In conjunction with sales leadership, marketing, and product management, the individual is responsible for generating, developing, and qualifying new leads for the sales organization through telephone, email and product launch campaigns. A key objective of this position is to achieve a target number of qualified leads and discovery calls in a given year. This position will prepare you for a sales role within HealthStream. This role is based in Nashville, TN and will require relocation.

Requirements

Bachelor's degree in related area, BA or BS or related experience
Excellent customer service and communication skills (both verbal and written)
Excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users
Comfortable with working independently in an empowering, fast paced, results oriented culture
Solid computer skills
Office Suite
Familiarity with CRM tools such as SalesForce
Excellent written and verbal communication skills
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to travel 0-5% of the time
Ability to support and model HealthStream Vision and Values
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to communicate well with all levels of personnel

Nice To Haves

Prior BDR or sales experience is a plus
Prior experience cold calling into prospective accounts is a plus
Leadership qualities to serve as a team player, but willing to take responsibility and accountability.
Shares success with team members
High level of integrity and professionalism, properly setting expectations

Responsibilities

Adhering to all HealthStream security policies, procedures, and assigned training.
Working closely with HealthStream solution teams to develop a deep understanding of assigned solutions.
Becoming knowledgeable in the healthcare marketplace to understand your target audience.
Lead follow up, development and qualification of identified leads.
Demonstrating HealthStream solutions to key stakeholders when applicable, presenting compelling value proposition, answering questions, overcoming objections, building ROI / business case when applicable, and following up promptly and professionally.
Identifying and Qualifying Opportunities: Aligning assigned HealthStream solutions with prospect initiatives, developing deep customer knowledge and relationships, identifying funding source, securing key stakeholder sponsorship, and resolving obstacles/objections.
Contributing to the HealthStream Sales Community: Developing and sharing best practices with teammates, facilitating internal discussions with key stakeholders, collaborating with other sales team members, contributing to positive work environment and morale.
Leveraging Personal and Professional Development Opportunities: Developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends, enhancing skills and abilities such as communication, presentation, negotiations, and teamwork to prepare for other sales roles within HealthStream.
Being a Value Added Member of Broader HealthStream Community: Working cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values.