Business Development Program Manager

Ziply Fiber•Coos Bay, OR

7d•$54,000 - $86,400•Onsite

About The Position

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. Our Company Values: Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. Earning Your Trust: We build trust through clear, honest, human communication.

Requirements

High school diploma or GED.
Minimum of two (2) years of experience in program coordination, project management, or business operations support.
Experience working in cross-functional environments with Engineering, Sales, or Operations teams.
Experience using project tracking tools (e.g., Smartsheet, Jira, Asana, or similar).
Salesforce.com or other CRM proficiency, including experience managing workflows, reporting, and lead tracking.
Demonstrated track record of successfully meeting project deliverables, timelines, and cross-functional coordination requirements.
High proficiency in MS Office 365 products (Excel, PowerPoint, Outlook, and Teams).
Competency in analyzing data and making data driven business recommendations.
Analytical and problem-solving aptitude.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Nice To Haves

Bachelor’s degree in Business Administration, Engineering, or related discipline.
Three (3) years of Telecom, ISP, or related infrastructure industry experience.
Two (2) years of project management experience supporting cross-functional initiatives.
Experience supporting construction, new development, or network expansion projects.

Responsibilities

Manage single and multifamily development projects from contract execution through lead assignment and reporting of the Direct Sales and Account Management Teams.
Utilize numerous software tools to plan and track project timelines, tasks, milestones, and deadlines.
Monitors task completion status to identify at-risk project tasks and develop mitigation plans.
Liaise between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and project plans are communicated.
Ensure cross-functional alignment across Business Development, Engineering, Construction, and Sales teams to support successful project delivery.
Facilitate project meetings, prepare agendas, meeting notes, and project summaries to align cross-functional teams to methods, goals, and project tasks.
Prepares agendas, meeting notes, and project summaries.
Assist in the deployment and maintenance of Salesforce tooling, forecasting, reporting, sales territory, and dashboards.
Support Business Development Managers progress contracts (ROL, NEMA, etc.) quickly through each stage by offering support as needed.
Performs other duties as required to support the business and evolving organization.