Business Development Officer

AHG MASTER•Sumner, WA

6d•$65,000 - $75,000•Remote

About The Position

The Business Development Officer (BDO) develops and implements strategies to achieve personal benchmarks and grow the assigned facility’s market. The role manages a territory to increase brand awareness, drive business, and build community education and awareness. The BDO works with the Director of Business and organizational leadership to support patient and community satisfaction, expand referral relationships, and meet growth goals. The position is remote, and the candidate must live in Washington State. It is also an on-the-road role requiring visits to accounts within the territory. The BDO maintains a quarterly business plan, enters activity into Salesforce daily, and organizes a quarterly event to drive business. Salary is based on experience.

Requirements

Bachelor’s degree from an accredited college or university in public relations or a health-related field; alternatively, 1 to 3 years of experience in public relations, communications, or a health-related field may substitute for the degree.
Demonstrated proficiency in communication, observation, and writing.
Knowledge of state and federal patient confidentiality laws and related statutes.
Knowledge of drug-free workplace policies, workplace violence, corporate integrity, and ethics.
Knowledge of addiction and the 12-Step Recovery Program.
Ability to work with a multidisciplinary team in aspects of a recovery program related to physical health.
Knowledge of problem-solving, stress management, ethics, and team building.
Knowledge of alcohol and addictive drugs and their physical, emotional, intellectual, and spiritual effects on individuals, and their effects on families.
Ability to determine whether a medical emergency exists and take appropriate action.
Knowledge of emergency procedures for alcohol or drug overdose, First Aid, and CPR.
Knowledge of applicable federal, state, and municipal laws and regulations governing alcoholism and drug addiction treatment, including confidentiality, patient rights, professional ethics, and discrimination.
Flexibility to adapt to schedule changes and take on related responsibilities as a member of an addiction treatment team.
Candidate must live in Washington State.
Ability to travel within the assigned territory to visit accounts.

Nice To Haves

Three years of experience in substance use disorder or mental health (SUD/MH).

Responsibilities

Meet established weekly and monthly activity quotas in Salesforce and personal benchmark goals.
Maintain an active Salesforce calendar, with minimums of 15 logged contacts daily, two scheduled meetings daily, and 85 activities per week.
Plan and conduct a quarterly event to drive business.
Review patient and referral-source satisfaction levels with leadership.
Maintain and develop referral contacts to expand organizational presence, drive business, and increase resource awareness.
Represent the organization at industry conferences, open houses, networking events, and other events.
Implement relationship-building strategies for key referral groups, including clinicians and judicial contacts.
Participate in weekly team meetings or calls and weekly coaching meetings or calls.
Develop and maintain a quarterly business plan and review it weekly to monitor progress.
Adhere to monthly marketing spending limits and submit weekly Expensify reports.
Meet established quotas for facility tours and presentations.
Identify new business opportunities within the target market.
Maintain open communication with team members and referral sources and respond constructively to changing work situations.
Protect patient rights and maintain the anonymity and confidentiality of current and former patients.
Perform other duties as needed or directed by leadership.