Business Development Officer

Investar Bank National As•Southlake, TX

About The Position

The Business Development Officer leads deposit acquisition efforts in assigned markets, focusing on lead generation and prospect management. The role researches client businesses, presents the bank’s services to prospective customers, and develops solutions for client needs through a consultative sales process. The officer builds and maintains client relationships, promotes relevant financial products and services, and works with sales and management teams to achieve deposit goals. The position also requires compliance with applicable laws, regulations, policies, and guidelines.

Requirements

At least 5 years of experience in business development, sales, or deposit origination in the banking or financial services industry.
At least 5 years of cash management, sales, and relationship management experience.
Excellent written and oral communication skills and the ability to communicate professionally in writing, in person, and by phone.
Interpersonal skills to work effectively with individuals and groups at all organizational levels, independently and as part of a team; ability to instruct and train others.
Knowledge of banking rules, regulations, laws, policies, and procedures.
Initiative and the ability to prioritize tasks, manage time, organize, multitask, prevent problems, and solve problems.
Ability to handle confidential and proprietary information.
Ability to identify, analyze, and resolve complex issues quickly using logic and reasoning.
Professional appearance and demeanor.
Experience with lead generation and prospect management in a financial institution.
Comfort making cold calls and speaking with new people; ability to connect and interact with potential customers.
Energetic, outgoing, and friendly demeanor; self-motivated and self-directed.
In-depth understanding of the company’s services and its position in the industry.
Ability to work accurately under stress and pressure and meet competing deadlines.
Excellent analytical and time-management skills.
Knowledge of the sales process from initiation to close.
Ability to operate a keyboard if required for essential job functions.
Ability to read and interpret documents.
Ability to travel if required for essential job functions.
Ability to lift, move, or carry approximately 20 pounds if required for essential job functions; accommodation may be provided where possible without undue hardship.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.

Responsibilities

Identify and engage potential deposit customers through networking, community involvement, and referrals.
Build and maintain relationships with existing clients to foster trust and long-term partnerships.
Collaborate with sales and leadership to secure, retain, and grow deposit accounts.
Develop targeted deposit sales strategies.
Promote the bank’s financial products and services with a focus on customer needs.
Collaborate with management on sales goals, planning, forecasting, and business development strategies to achieve branch and bank-wide deposit goals.
Provide customer service and act as a trusted advisor, helping clients navigate financial decisions.
Answer prospective clients’ questions and follow up on inquiries.
Create and maintain a prospect client list or database.
Make cold and warm calls and other outbound calls to potential clients as needed.
Identify client needs and offer solutions and support through a consultative process.
Close sales and support clients through the closing process, as applicable.
Ensure work complies with applicable laws, regulations, policies, and guidelines.
Perform other duties as assigned.