Business Development Manager

Caring Senior Service•West Orange, NJ

3d•Hybrid

About The Position

Caring Senior Service of Essex County, New Jersey is seeking a motivated, relationship-driven professional to lead referral development, community outreach, and strategic growth initiatives throughout Essex County and surrounding areas. This role is ideal for someone who thrives on building partnerships, generating new business opportunities, and making a meaningful impact in the senior care industry. If you are passionate about healthcare sales, community engagement, and helping families connect with quality home care services, we want to hear from you.

Requirements

Minimum 3–5 years of experience in business development, healthcare sales, community outreach, or account management.
Self-motivated with excellent organizational and time-management abilities.
Comfortable working independently and meeting performance goals.
Experience with CRM systems, Microsoft Office, and sales tracking tools.
Valid driver’s license and insured vehicle required.

Nice To Haves

Experience in home care, healthcare, senior care, hospice, or related industries preferred.
Proven ability to build relationships and generate referrals.
Strong communication, presentation, and networking skills.

Responsibilities

Build Referral & Community Partnerships: Develop and maintain strong relationships with hospitals, rehabilitation centers, physicians, case managers, assisted living communities, social workers, and senior-focused organizations. Generate new client referrals through networking, outreach, and relationship management. Represent Caring Senior Service at community events, healthcare meetings, and networking opportunities. Educate referral partners on in-home care services, caregiver support, and senior care solutions. Strengthen community awareness of caregiving services and aging-in-place resources.
Drive Business Growth: Identify opportunities to expand home care services within the local market. Execute sales and marketing strategies to increase client acquisition and referral volume. Track sales activity, referral sources, and growth performance metrics. Maintain consistent follow-up with prospective clients and referral partners. Collaborate with leadership to support long-term growth initiatives.
Support Client & Family Needs: Respond to inquiries from families seeking home care services for seniors. Conduct consultations to understand care needs and explain service options. Help guide families through the onboarding process with professionalism and empathy. Ensure a positive experience for clients, families, and referral partners.
Collaborate with Internal Teams: Partner closely with operations and caregiver teams to ensure smooth service delivery. Communicate client needs and expectations effectively across departments. Help maintain high client satisfaction and continuity of care. Support company initiatives focused on caregiver quality and client outcomes.