Business Development Manager

Blackhawk Network•Remote,

2d•$160,000•Remote

About The Position

Blackhawk Network is looking for a driven and results-oriented Business Development Manager to join our growing sales team. Reporting to the Business Development Sales Manager, you will own the full sales cycle — from identifying and qualifying prospects to closing new business. You bring a passion for winning, thrive in a fast-paced SaaS environment, and are energized by building relationships and solving customer problems. In this role, you will help organizations leverage Blackhawk Network’s digital rewards and global payments infrastructure, to power incentives, promotions, research participation, customer engagement programs, and many more. If you love the hunt and want to make a real impact, this role is for you.

Requirements

5+ years of full-cycle B2B SaaS sales experience with a proven record of meeting or exceeding quota.
Experience managing mid-market customer relationships and driving revenue growth through both new customer acquisition and account expansion.
Experience selling solutions where customers spend and transaction volume scale over time.
Proficiency in Salesforce and Dynamics is required; experience with SalesLoft or similar sales engagement platforms is a plus.
Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders.
Highly organized, data-driven, and skilled at managing multiple priorities in a fast-paced environment.
A collaborative team player who also thrives as an independent self-starter.
Bachelor's degree preferred.
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Nice To Haves

Experience selling solutions related to incentives, rewards, customer engagement, and research participation is a strong plus.
Background in Payments, Incentives, Loyalty, or FinTech is highly desirable.

Responsibilities

Generate new business through targeted outreach via phone, email, and social media, while managing and qualifying inbound leads.
Build and maintain a strong pipeline with appropriate coverage to meet and exceed annual sales targets.
Accurately forecast new business revenue and report projections to sales leadership on a consistent basis.
Drive growth across both new business opportunities and expansion within newly acquired customers, helping clients scale their programs over time.
Identify opportunities across a variety of buyer personas including but not limited to Marketing, Research, and HR Teams seeking scalable reward and payout solutions.
Cultivate prospect relationships through personalized, value-driven communication — including marketing content, industry insights, and company news — to advance opportunities through the funnel.
Consult with prospects on how rewards and incentives can drive engagement, participation, and loyalty across their programs.
Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges.
Navigate organizations efficiently to identify and engage the right decision-makers.
Partner with Marketing and SDR teams to plan and execute targeted outbound communication cadences, reviewing strategies with sales leadership prior to launch.
Collaborate with the Account Management team to ensure smooth account handoffs and an exceptional customer onboarding experience.
Attend trade shows to drive pipeline momentum (some travel required).
Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle.
Maintain ownership of newly acquired customer relationships for up to two years, identifying opportunities for account expansion and increased program adoption.
Become a subject matter expert on Blackhawk Network's product suite, staying current on enhancements and understanding how our solutions serve diverse industry use cases. Your primary focus will be on Tango and Hawk Marketplace.
Maintain exceptional CRM hygiene in Salesforce and Dynamics.
Utilize our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement.
Share best practices across the team and actively contribute to a culture of continuous improvement.